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Microsoft Corporation (commonly referred to as Microsoft or MS) is an American multinational technology company headquartered in Redmond, Washington, that develops, manufactures, licenses, supports and sells computer software, consumer electronics and personal computers and services. Its best known software products are the Microsoft Windows line of operatin...
Microsoft is leading the security industry with enterprise and cloud-based security products. Our team is at the forefront of this, with a focus on Azure Security Center (ASC), Azure Sentinel and Azure Network
Security (Firewall, DDOS, WAF). We sit between our developers and our customers; and it's our job to create deep engineering relationships with the field, our customers, and our partners. As a DeploymentSuccess PM, you'll play an important role in shaping our products.
This Role will focus on Azure Sentinel. Our Mission: Help our customers get secure and propel our services to cloud scale.
Responsibilities
What you'll do to help us achieve our mission:
- You will dig deep into the technologies as a Subject Matter Expert
- You will understand the story behind our security solutions, and tell it both internally and externally at events like Ready, Ignite, Tech Summits, etc.
- You will help our customers understand how to validate successful deployments and to interpret detections and alerts
- You will recognize our customers’ needs, and how these needs drive or don't drive deployments/usage, and what blockers exist
- You will work closely with engineering, sales, and support teams to handle customer inquiries and incidents raised through customer interaction channels by addressing questions directly or routing to the appropriate resource and tracking to resolution
- You will find blockers, bugs, and feature opportunities and partner with our engineering teams to resolve issues and drive fixes into future products
- You will tell the customer story internally to drive the evolution of our products
- You will contribute to the technical documentation for our products, writing blogs, troubleshooting guides, reference architectures, playbooks, etc.
- You will contribute writing samples such as Azure Logic Apps playbooks, PowerShell scripts, ARM templates for Azure Policy to enable customers to operationalize product usage in their environments
- You will keep your demo/lab environment up to date for effective demonstration, problem solving, and learning
Ideally, you demonstrate experience, passion, and proficiency in these areas:
- Azure Fundamentals, Security, SIEM
- Strong collaboration and communication skills for effective internal and external relationships
- Strong critical thinking and problem-solving skills
- Strong organizational skills with ability to consolidate and integrate a wide range of inputs
- Experience working with customers and field sales teams with a strong customer satisfaction track record in customer facing role
- Technical curiosity and aptitude to quickly master service capabilities, technical issues, business trends, and customer needs
Qualifications
We thrive in a fast-paced work environment where there is always a new challenge. This gives you heaps of opportunities to showcase your talents, technical skills, and customer obsession. Your work will directly impact product engineering decisions based on customer experiences and data. If these are the things that excite you, we encourage you to submit your application today.
Required Qualifications:
- Minimum 1 year Azure experience.
- Minimum 1 year Security experience.
Preferred Qualifications:
- Bachelor's degree preferred.
- You are a fast learner
- You enjoy working on a team and collaborating both in person and remotely.
- You possess a strong desire to roll up your sleeves and make things happen.
- You are confident, self-motivated, and enthusiastic.
- You are willing to travel, sometimes extensively.
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