Program Officer - Knowledge Management at Council of Governors

Job Purpose

To Implement and undertake the activities, programs and projects of the knowledge management function.

Reporting to the Manager, Planning, Monitoring and Knowledge Management, the Program Officer will perform the following duties and responsibilities:

• Implement comprehensive knowledge management initiatives, activities and strategies;
• Follow up on Communities of Practice (COPs) at the Maarifa Center;
• Train and coach Council technical teams and County Officials on knowledgecapturing and sharing and control of knowledge assets;
• In collaboration with the Communication team, identify, package and disseminate case stories and knowledge products that demonstrate best practices and lessons learnt from the Counties in performance of their functions;
• Design and facilitate models that enable institutionalization and mainstreaming of knowledge development, management and sharing;
• Disseminate knowledge internally and externally (within and outside with partners and other stakeholders);
• Monitor application of shared knowledge to improve service delivery in Counties;
• Regularly convene meetings with Sector colleagues and Sector Knowledge Management Focal Persons to ensure continuous capturing, managing and sharing of critical knowledge in the organization;
• Provide support in the development of tools for assessment and baseline surveys to determine the information needs of various players;
• Test modern Resource Centre products and services for effectiveness, quality and responsiveness to the Council’s needs e.g. the audio visual equipment;
• Create avenues for exchange of information, converting data into valuable information and ensuring its accessibility and usage;
• Create, discover and disseminate information within the Council;
• Maintain library media, books and related reference materials;
• Process data requests by responding to queries and assisting clients in accessing information tools and resources;
• Participate in the preparation and implementation the division annual work plan and budget;
• Mainstream and implement international and regional obligations, treaties and agreements related to the division;
• Draft where necessary, sector specific policies, regulations, strategies, standards and guidelines;
• Implement Council decisions relating to the division and mandate;
• Implement intergovernmental resolutions relating the division;
• Organise induction and capacity development initiatives for County Officials;
• Coordinate inter County knowledge sharing and learning on performance of devolved functions;
• Present division reports and matters to the Senior Knowledge Management Manager;
• Implement management decisions relating to the division; and Represent the Council in intergovernmental sector forums of relevance to the division.
• Manage strategic collaborations, linkages and partnerships for the division; and Guide and mentor the division’s interns.
• Track the implementation of approved division annual budgets;
• Utilise and manage the division’s resources prudently;
• Participate in the development of financing agreements related to programmes and projects relevant to the division;
• Resource mobilize for the division; and
• Comply with internal controls in utilization of budgets by the division’s activities, projects and programs.
• Guide and mentor the assistants and interns.

Minimum Qualifications and Experience:

Academic and Professional Qualifications

• Bachelor’s degree in any of the following disciplines: Library Studies, Information Science or in a related field from a recognized institution.

Experience

• At least three (3) years’ experience in public or private sector employment in a reputable organization.

Functional Skills

• Thorough understanding of national goals, policies, objectives, and ability to relate them to Council’s mandate.
• Thorough understanding of Devolution as envisioned in the Constitution.
• Understanding of financial and human resource management.
• Good understanding of government policies, regulations, and procedures.
• Understanding in policy development and strategy implementation.
• Stakeholder management.
• Communication skills
• Professionalism