Programme Assistant at World Health Organization

OBJECTIVES OF THE PROGRAMME

• The country team is responsible for promoting technical cooperation, stimulating interest and coordinating assistance for health development based on global and regional strategies and WHO guidelines. It is also responsible for contributing to the collection, analysis and dissemination of health information.

DESCRIPTION OF DUTIES
Under the general supervision of the cluster lead, the incumbent performs the following functions:

• Initiate correspondence projects on the orientation of Program Managers; finalize them in accordance with WHO and departmental styles and check language, grammar and accuracy before submission for approval and signature;
• Organize the administrative preparation of internal and external meetings, including the preparation of business plans and financial commitment documents in GSM / Oracle, letters of invitation, cost estimates and travel requests; assist in the preparation of documents; sending materials and liaising with participants and others involved;
• Analyze correspondence and requests received, highlight incoming documents and attach background information and identify areas requiring action by Program Managers, drawing attention to important issues. Schedule meetings of Program Administrators, according to schedules and needs; take minutes of meetings and follow up on issues requiring action to ensure prompt response to WHO requests;
• Obtain information documents for meetings, seminars, workshops, etc. which Program Administrators take part in, verify their availability and ensure that they have the appropriate information files and documents;
• Ensure that technical reports and documents are conform to WHO standards, rules, practices, procedures and editing style and correct them as necessary prior to submission to the Representative's signature;
• Use appropriate monitoring tools, monitor and ensure deadlines are met, and correspondence and requests are analyzed and processed as soon as possible;
• Use GSM to prepare travel plans and travel requests for official travel by Program Administrators. Make airline and hotel reservations, prepare travel records, and handle other related matters upon request;
• Track the implementation of missions’ recommendations;
• Perform other related duties as required or directed, including support to the Administration and the Representative's Office.

REQUIRED QUALIFICATIONS
Education

• Essential: Completion of secondary education or equivalent technical training or commercial education with specialization in secretarial studies or office administration.
• Desirable: University Degree Public Administration or Business Administration, or related fields from a recognized institution. Training in secretarial Studies and/or office administration

Experience

• Essential: At least 5 years progressive working experience in an administrative role with international organizations.
• Desirable: Working experience with WHO/UN as in an administrative role. 

Skills

• The incumbent will demonstrate mastery; actualize his knowledge in the use of modern office technology through internal courses, on the job or self-training. He / she keeps abreast of changes in procedures and practices, rules and regulations, organizational structure, in Country Office, organic group and WHO, to be able to brief and explain procedures to other members Staff.

WHO Competencies

• Teamwork
• Respecting and promoting individual and cultural differences
• Communication
• Producing result
• Ensuring the effective use of resources

Use of Language Skills

• Essential: Expert knowledge of English.
• Desirable: Expert knowledge of Local Language.