Project Manager at Interactive Resource Management Ltd

Our client - Urgent Cargo Logistics is looking for a self-starter, a problem solver and a leader who draws satisfaction from managing a project and ensuring it success. An individual who loves challenges and is not afraid to get their hands dirty to get the job done.

The job holder will be responsible for managing end-to-end activities of the project to meet the expectations of the client as per the service level agreement.

Specific duties & responsibilities:

• Assist in the definition of project scope and objectives, involving all relevant internal stakeholders and ensuring technical feasibility.
• Meet with clients to take detailed ordering briefs and clarify specific requirements of each activity.
• Ensures the project is delivered in scope of contractual obligations and within forecasted costs, time, and required quality.
• Responsible for the overall project success with respect to external customer satisfaction, financial results, health & safety control activities, and operational services delivery performance.
• Manages the customer and stakeholders’ relationship relevant during delivery and serves as the primary interface towards the customer in all activities-related to the own scope of the contract, including customer complaints, corrective actions, and changing requirements.
• To ensure proactive communication of all relevant information to the customer and to all stakeholders.
• Ensure timely and effective implementation of all project interventions as well as the successful achievement of project outcomes, outputs and intended impacts.
• Ensure proper application of business processes, standards and guidelines related to the project in accordance with the client requirements.
• Generate and present report on project progress and performance and any other report; on a daily, weekly, monthly, quarterly, annually or as required by Supervisor.
• Prioritize, organize and assign the workload: create and update the team planning for each season, manage the team and provide all support and assistance needed.

Skills and Experience

• Bachelor's degree in Business, Supply Chain or a related field.
• 10 years’ experience in operations in the clearing and forwarding industry.
• Proven experience in client and project management role in the Logistics sector.
• An in depth understanding of custom clearance processes for air shipments.
• Result oriented leader with strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.