Property Manager at Centum

The incumbent will be responsible for the overall management of assigned residential, retail and/or commercial properties to satisfy the requirements of the property owners/owners and tenants, to preserve and increase the value of the properties and to meet the financial objectives of the investors and management.

Duties and responsibilities include:

• Handle all customer inquiries or tenant requests in a timely, courteous manner.
• Responsible for the management of the day-to-day operations of the property / estate to meet cash flow objectives.
• Maximize gross potential rent and minimize vacancies by renting out all vacant homes and timely collection of rent and service charges.
• Conduct asset performance review on a regular basis to determine whether the residential units are meeting short- and long-term objectives (rental growth, occupancy and return on investment)
• Focus on activities that add value to each property and enhance operational functions to sustain that value.
• Develop annual rental income revenue target and monitor revenue collections on a regular basis and implement realistic plans to ensure above target collections
• Develop and implement a letting and marketing plan to ensure all the completed residential homes maintain full occupancy.
• Develop annual operating budgets and continuously monitor operational expenses to ensure cost remain below budget while the company obtains value for money.
• Negotiate and evaluates new/existing property management contracts while ensuring adequate staffing, funding, building/equipment safety.
• Responsible for ensuring that projects developed and/or managed remain well maintained
• Visually inspect the facility daily, note any repairs and / maintenance that may need to address.
• Manage relationships with tenants, homeowners, vendors, partners, and stakeholders.
• Ensure the company complies with all regulatory & insurance requirements.

Qualifications and experience

• The jobholder will have a demonstratable record of accomplishment and prior experience working within a busy property management firm managing a large residential estate
• In-depth understanding of property management
• Knowledge of laws and regulations relevant to property management.
• Registration by Estate Agents Registration Board 
• 3-5 years’ previous experience in commercial property management.
• Ability to deal well with people and get them to feel comfortable quickly
• Scheduling maintenance and repairs for building, grounds, and amenities
• Strong customer service orientation
• Ability to close a sale
• Ability to work independently and collaboratively.