Public Area Attendant at Fairmont Hotels & Resorts

What's in it for you:

• Private medical insurance as per Hotel offering
• Be part of creating the historic story of rehabilitating and releasing the rare Mountain Bongo that was heading toward extinction.
• Working with a hotel rich in history and known for exemplary services while growing your career
• Employee Benefits Card offering discounted rates in Accor Worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility Activities, like Planet 21.

What will you be doing:

• Performing cleaning duties and ensuring care & presentation of all equipment
• Follow the daily task list of maintaining the Hotel and public areas clean
• Clean public areas, restaurant and allocated guest areas including washrooms according to the set standards
• Empty trash in all public areas and clean public area restrooms
• Clean all mirrors, inside of windows, wipe and dust all surfaces; keeping all brass shiny
• Vacuum and shampoo carpets where needed
• Perform all duties with care towards our guests always ensuring upmost guest satisfaction,
• Follow the lost property procedure.
• Greeting all guest in a professional and polite manner
• Interact with guests in a caring, respective and positive manner, 
• Being intuitive by adapting the frequency of cleaning according to the number of guests in public areas
• Be flexible according to the business needs
• First impressions are everything! We invite you to join our hotel as a Public Area Attendant where you will take care of the guests from the moment they arrive to their departure by ensuring they have a memorable experience with us

Your experience and skills include:

• Recent experience within in 5-star hotels or a similar role
• At least a certificate or diploma in Housekeeping or Hospitality related course
• To provide exceptional cleaning and service for the guests with extremely attention to details
• Warm and caring personality; previous housekeeping experience is an asset
• Ability to anticipate and focus attention on guest needs, being professional and welcoming
• Exceptional communication and customer service skills, both written and spoken.
• Strong time management skills with the ability to multi-task while maintaining an immaculate and professional appearance
• Proactivity and ability to multi-task and meet deadlines