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  • Posted: Feb 19, 2021
    Deadline: Feb 26, 2021
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    Safaricom is a leading communications company in Kenya with the widest and strongest coverage. The home of the famous Mobile Money service- M-PESA
    Read more about this company


    QA Operations & Governance Engineer

    We are pleased to announce the following Position in the Digital IT Department within the Technology Division.   In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.

    Brief Description

    Reporting to the QA- Test Lead, the position holder will be responsible for implementing governance around quality assurance processes, set up quality gates and assessing the maturity of QA organization. He /she will also enforce adherence to QA processes with constant assessment and reporting.

    He / she will also be accountable for implementation of test environment management strategy and ensure availability of test environments. He / she is also accountable for test resources management and ensuring that these are available within stipulated timelines and SLAs

    Role purpose:

    • Implement and lead quality assurance center of excellence
    • Responsible for defining testing schedules, policies and enforce adherence
    • Adopt creativity to achieve higher levels of competency and efficiency through adoption of fit for future technologies.
    • Accountable for implementation and management of  fully functional test environments for all IT systems ensuring stability of all test environments including subsequent upgrades and modernizations on these environments
    • Accountable for administration and maintenance of test management tools (e.g ALM); ensuring proper use of all test tools
    • Define suitable metrics for measuring the quality of executing QA processes and validation of quality of all releases and reporting
    • Accountable for setting up quality gates and ensuring that all products & solutions are comprehensively checked and passed through all the gates before go-live
    • Accountability for test resources management including building of tools to manage the test resources and build a process around the management of test resources
    • Test data management automation and ensure test data availability within stipulated timelines


    • Bachelor of Science Computer Science, Computer Engineering or Software Development or related subject
    • 3  years + experience in quality assurance in a busy IT environment 
    • At least 2 years in system administration or environment provisioning and monitoring
    • Experience in any programming language e.g. java, python, groovy etc.
    • Strong understanding of maturity models for quality assurance
    •  Experience with analysis and report generation and presentation
    • Experience with test data management procedures is a plus
    •  ISTQB Certification is a plus

    Method of Application

    Interested and qualified? Go to Safaricom Kenya on to apply
  • Send your application

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