QSSK-GS-GCM-Group Commercial Manager at Q-Sourcing Servtec Group

DUTIES & RESPONSIBILITIES:

• Partner with the management team to ensure that the sales and marketing plans and strategies are aligned to the company Group’s business needs
• Develop and implement sales strategy and plans to achieve revenue target.
• Develop and manage sales and marketing operating budgets.
• Maintain existing client base and develop new business in order to ensure that the budgeted sales targets are achieved.
• Initiate revenue generation through diversification of products.
• Develop and recommend product pricing to produce the highest possible long-term market share.
• Develop and implement marketing programs to increase market share and enhance brand visibility.
• Carry out comprehensive market research and surveys on the business industry (customers and end users) as well a competitor trends and recommend appropriate strategies to grow market share
• Develop and implement customer service programs to increase customer satisfaction and value thus enhance loyalty and optimum service levels.
• Cultivate and develop loyal partnerships with key customers through dedicated customer service and impeccable follow up leading to repeat business and high number of business referrals.
• Build strategic relationships with industry influencers and key strategic partners including representing the company at trade association meetings to promote product.
•  Establish and maintain the brand and corporate identity.
• Develop and coordinate brand and corporate identity activities to ensure significant bonding with the public – community relations, clients’ intimacy
• Manage employee training and performance evaluations to achieve corporate objectives.
• Performing any other reasonable duties which may be required by management from time to time Preparing and reviewing weekly reports together with the Buyback Centre Manager and making decisions based on findings.
• Identifying  and addressing any operational or logistical issues that may arise.
• Communicate weekly logistics needs and coordinate recyclables dispatches with the Head of logistics.
• Ensure compliance with the prevailing  company standard operating procedures and policies.
• Maintaining  accurate records of inventory, and preparing  reports as required.
• Take charge to train casual workers to improve the efficiency of the team.
• Performing any other duties as required.

KNOWLEDGE, SKILLS, AND EXPERIENCE:

• Master’s degree in business Related Field
• University Degree in Sales & Marketing, Business Administration or relevant disciplines
• Chartered Institute of Marketing (Diploma or equivalent)
• At least 8 – 10 years at Senior Managerial level in a reputable Organization
• At least 5 years’ experience in Logistics industry
• Business Acumen
• Strategic thinking
• Excellent Selling and Marketing Skills
• Customer/client focus
• Planning & Organizing/Work Management Skills.
• Excellent Communications skills