QSSK-TA-MT-Matron at Q-Sourcing Servtec Group

Job Summary

The matron shall act as the team leader in delivery of maternity/in-patient. Coordinates all staff and ensures all service delivery areas are appropriately staffed. Conduct normal deliveries and assess clients at all stages of delivery. Makes recommendations for cesarean section o Maintain high standards of cleanliness and infection control measures as well as ensure theatre/in-patient supplies are adequate at all times and any shortages reported to the administrator to ensure smooth continuity of services.

Duties And Responsibilities

• Ensure the emergency tray is up to date and the daily checklist is duly filled and any replenishments done immediately.
• Ensure all patient records are duly filled in the electronic health record and necessary receipts issued.
• Mentor, coach and train the junior nurses, catering and housekeeping teams.
• Ensure a daily hand-over of ward/in-patient clients has taken place and the report is handed over to the admin on a daily basis
• Undertake root cause analysis of incidences and develop action plans, ensuring that this leads to change in practice
• Establish and maintain effective communication with clients, relatives and team members to contribute to the active resolution of potentially complex situations, complaints and issues
• Lead on the implementation of patient safety strategies as shall be recommended by the quality team
• Share best practices and drive improvements in patient care through regular review meetings and CMEs
• In conjunction with the consultant obstetrician/gynecologist, the Matron will be responsible for monitoring and maintaining excellent clinical standards within clinical teams.
• Assuming the role of admin in their absence
• Provide guidance and support to junior team members to fulfill their responsibilities
• Efficient and consideration. If complaints are raised, effectively manage and resolve them and promptly escalate to the admin

Knowledge, Skills, And Experience

• Degree/Diploma in Nursing
• Must be registered with the Nursing Council of Kenya and possess a valid Practice License.
• At least 4 years of working experience as a nurse in a reputable hospital/medical facility. Management training will be an added advantage
• Practicing knowledge of Sexual Reproductive Health an advantage
• Proven clinical experience and demonstrable commitment to learn and develop skills
• High regard for confidentiality and demonstrable integrity
• Excellent communicator – both written and spoken
• Commitment to excellent client care and the delivery of client-focused services.
• High level of attention to detail
• High level of professionalism and management of clients
• Team player who accepts constructive criticism and is comfortable with giving constructive criticism.
• Ability to remain calm under pressure
• Ability to work flexibly to meet service needs