Quality Assurance Officer at KCA University (KCAU)

JOB OBJECTIVE

Implement University’s policies, procedures and processes for quality assurance and enhance quality professional services to students, staff, and external stakeholders.

DUTIES AND RESPONSIBILITIES:

• Collect data and generate reports for monitoring performance of teaching and learning process in the University.
• Collect data and generate reports on student feedback to facilitate enhanced teaching and learning performance.
• Meet quality assurance financial objectives by estimating requirements; repairing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
• Participate and collaborate with other University units to develop and implement quality assurance policies and procedures in the University.
• Support the Schools and campuses quality assurance representatives assure quality in delivery of services, teaching, and learning, and supporting infrastructure and resources.
• Monitor performance of the quality management system
• Produce data and reports on performance of the University quality management system.
• Disseminate the requirements of the accrediting commissions on new degree proposals.
• Conduct regular audits and evaluations of service delivery to identify areas of improvement and ensure compliance with university standards.

QUALIFICATIONS AND EXPERIENCE

• Bachelor’s degree in Statistics, Education, Operations management, or a related field
• A Master’s degree in Statistics, Education, Operations management, or a related field is an added advantage.
• Minimum of 2 years of experience in service delivery, quality management, or quality assurance, preferably in a higher education setting
• Good communication skills and experience in report writing

Closing: 25th Marh 2023