Quality Control Officer at Speedaf Express

Speedaf Logistics Kenya is committed to ensuring operational excellence through robust quality control measures. We are seeking a proactive and detail-oriented Quality Control Officer to join our team and contribute to maintaining and enhancing our standards.
Key Responsibilities:

• Serve as the link between the HQ QC team and the Regional Manager (RM) to promptly address abnormal cases.
• Monitor systems to identify and escalate abnormal cases to the RM for resolution.
• Conduct data analysis and generate actionable insights for process improvement.
• Track the implementation of improvement plans and provide regular progress reports.
• Produce and deliver daily, weekly, and monthly regional quality reports. Rank regions and branches based on performance metrics and highlight key findings.
• Review franchise data to ensure compliance with company policies and provide necessary support.

Qualification and skills:

• Bachelor's degree in Quality Management, Logistics, Supply Chain, or a related field.
• Proven experience of 1-2 years in quality assurance or logistics.
• Strong analytical skills and the ability to interpret data effectively. Familiarity with quality control frameworks and operational policies. Proficiency in Microsoft Office and other data management tools. Ability to work in a dynamic, fast-paced environment.