Receptionist / Administrative Services Senior Representative at Cigna

YOUR JOB

• Acts as a receptionist for clients or visitors. Receives and relays incoming, outgoing and internal calls and refers messages to appropriate parties.
• Delivers basic administrative tasks such as receiving, sorting and dispatching office mails (International and local).
• In liason with supervisor applies and renews office licences and Business permits.
• Implements planned day to day initiatives that impact the entire facility, office, business support.
• In liason with the supervisor, co-ordinate onboarding of suppliers/vendors as per Cigna procurement policy while acting as the liason between suppliers/vendors and the Company.
• Maintain up to date service contracts and SLA with suppliers/vendors.
• Countercheck supplier/vendor invoices, seek relevant approval and update supplier accounts with proof of payment.
• Manage communication between the landlord and the Company, coordinate office repairs, liaise with building management on access to infrastructure & crucial rooms i.e. utility duct and network switches for ISP, parking etc.
• Act as an oversite for Office vendors to ensure they deliver work as per stipulated SLAs and ensure office consumables and supplies are maintained.
• With the support of IT Department, liase with vendors to keep office facilities functional. I.e. AC units, meeting room connections etc.
• In liaison with supervisor, ensure all office assets are insured and in case off loss initiate recovery process with support of HR and IT.
• Endeavour to have vast knowledge of department and company policies and procedures.
• May schedule and maintain calendar of appointments, meetings and travel itineraries and coordinates related arrangements.

YOUR PROFILE

• Bachelor degree in relevant field, prior front office /customer service experience preferred.
• Excellent communicator both oral and written, knowledge of French is a plus
• Organizational skills: you can assess different tasks and proceed according to priorities; you are able to plan ahead in order to ensure daily workflows are respected, you are able to work in close cooperation with your colleagues
• You can rapidly and accurately handle a large quantity of  documents
• You can keep a clear overview of the work to be done, even in busy times.
• Strong energy and drive to work across cultures and time zones
• You can deal with (confidential) information with the utmost discretion.
• You can perform accurate data entry.