Receptionists/Cashiers at Planhotel Hospitality Group

Key Responsibilities:

• Greet guests warmly and manage check-ins/check-outs.
• Handle reservations and inquiries via phone, email, and in-person.
• Process cash and card transactions accurately.
• Provide information about hotel facilities and local attractions.
• Resolve guest inquiries and collaborate with other departments to ensure satisfaction.

Qualifications:

• Diploma/Degree in Front Office Operations or related field.
• Experience in a similar role, preferably in hospitality.
• Excellent communication and organizational skills.
• Proficiency in hotel booking software is an advantage.
• Friendly demeanor with a customer-first mindset.
• Multitasking skills and ability to work in a fast-paced environment.