Reconciliation Analyst at Orchid HR Outsourcing

About the Role 

The Reconciliation Analyst supports accurate, transparent, and reliable reconciliation of all payment and financial transactions across the company’s payment channels and operating jurisdictions. The role is responsible for executing reconciliations, resolving discrepancies, supporting settlements, and maintaining strong financial controls in a high-volume, multi-market payments environment. The analyst works closely with internal teams and external partners to ensure financial integrity and operational efficiency. 

Key Responsibilities 

• Reconciliation Operations & Controls
• Perform daily, weekly, and monthly reconciliations across payment rails, banks, wallets, merchant accounts, and internal systems. 
• Ensure accurate tracking of transaction flows, settlements, and ledger balances.
• Maintain reconciliation schedules, controls, and supporting documentation. Identify, investigate, and resolve reconciliation variances and unmatched items in a timely manner. 
• Exception Management & Issue Resolution 
• Monitor reconciliation outcomes for accuracy and completeness.
• Track reconciliation exceptions and follow up to closure.
• Escalate complex or high-risk discrepancies in line with established procedures. 
• Settlement Support & Financial Reporting 
• Support timely and accurate settlements with banks, payment partners, and merchants.
• Work closely with Finance to validate general ledger balances. 
• Prepare reconciliation reports, summaries, and supporting schedules for management review.
• Support the preparation, monitoring, and reconciliation of annual budgetary allocations for both internal departments and external partners.
•  Month-End Close & Accounting Support 
• Support month-end, quarter-end, and year-end close activities related to reconciliation. 
• Prepare and post journal entries to correct reconciliation differences where required.
• Ensure reconciliation balances are cleared and properly documented.
•  Process Improvement & Systems Support
• Identify opportunities to improve reconciliation workflows and reduce manual effort.
• Support automation initiatives and system enhancements in collaboration with IT and Product teams.
• Contribute to the implementation of reconciliation best practices as the business scales. 
• Compliance, Audit & Collaboration 
• Ensure reconciliation activities align with internal controls, accounting standards, and regulatory requirements.
• Provide reconciliation evidence and documentation for internal and external audits. 
• Collaborate with Finance, Operations, Compliance, Risk, and Technology teams to resolve issues and support new products. 
• Qualifications &Experience 
• Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.
• CPA, ACCA, CIMA, or equivalent professional qualification (or finalist) is an added advantage.
• Minimum of 3 years’ experience in reconciliation, accounting, financial operations, or payment processing. 
• Experience in fintech, PSPs, banks, or high-volume transactional environments is an advantage. 
• Solid understanding of reconciliation principles, settlement processes, and financial controls. 
• Technical Skills 
• High proficiency in Microsoft Excel (advanced formulas, reconciliations, data analysis).
• Experience with ERP or accounting systems and reconciliation tools. 
• Ability to analyze large transaction datasets and identify discrepancies and trends. 

Core Competencies 

• Financial reconciliation and accounting accuracy 
• Strong analytical and problem-solving skills
• Attention to detail in high-volume environments 
• Effective communication and stakeholder coordination
• Time management and accountability 

Key Attributes 

• Detail-oriented and well-organized 
• Able to work under pressure and meet deadlines 
• High integrity and control-focused mindset 
• Collaborative and adaptable in a fast-paced fintech environment