Career Opportunities at Orchid Hr Outsourcing

Position Summary

We are seeking a detail-oriented and proactive Marketing and Training developing and implementing marketing strategies while coordinating and delivering product and skills training to internal teams and external clients. He/she will be in charge of brand growth, customer engagement, and capacity building to support business development and overall company performance.

Key Responsibilities

• Develop and execute marketing strategies to promote company products and services.
• Plan and manage digital marketing campaigns (social media, email marketing, website content, paid ads).
• Create marketing materials including brochures, presentations, product catalogues, and promotional content.
• Conduct market research to identify trends, customer needs, and competitor activities.
• Organize and coordinate promotional events, exhibitions, and product launches.
• Monitor campaign performance and prepare marketing reports with measurable KPIs.
• Collaborate with the sales team to align marketing strategies with revenue targets.
• Develop structured training programs for staff, distributors, and customers.
• Conduct product knowledge training and demonstrations.
• Prepare training materials, manuals, and presentations.
• Organize workshops, seminars, and onboarding sessions.
• Assess training effectiveness and provide improvement recommendations.
• Support field teams with technical product training where required.

Qualifications/ Requirements

• Bachelor’s degree or a Diploma in Marketing, Business Administration, Communications, or related field.
• 3 years’ experience in marketing, training, or a related role.
• Experience in digital marketing and campaign management is an added advantage.
• Prior experience in product training or corporate training is desirable.
• Excellent communication and presentation skills.
• Analytical skills with ability to interpret marketing data.
• Creative thinking and content development skills.
• Ability to work independently and collaboratively.
• High attention to detail and professionalism.

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Key Responsibilities

• Actively pursue, convert, and close projects in line with established sales targets.
• Provide detailed product information to customers ensuring they understand the features and benefits of our products.
• Negotiate product pricing and terms with potential customers, ensuring all agreements align with the company’s pricing policies and product offerings.
• Prepare accurate and detailed quotations for clients based on their technical requirements and project specifications.
• Regularly follow up with customers on generated quotations to ensure timely closure and resolve any questions or concerns.
• Collaborate with the finance team to confirm client payments and provide invoicing support as needed.
• Work with the dispatch team to ensure the timely and accurate delivery of goods to customers, ensuring satisfaction.
• Conduct regular field visits in the assigned region to identify new business opportunities and expand the customer base.
• Make after-sales calls to assess client satisfaction with products and services
• Provide technical support when necessary.
• Develop and maintain strong, long-lasting business relationships with clients in the assigned region, ensuring a steady pipeline of business.
• Address and resolve customer complaints quickly and efficiently, ensuring overall customer satisfaction.
• Conduct market intelligence activities to gather insights on competitors, helping guide management decisions on product offerings and sales strategies.
• Prepare and submit daily sales reports and weekly pipeline updates in a timely and organized manner.
• Perform any other duties or responsibilities as assigned by the supervisor to support team success.

Qualifications/ Requirements

• Bachelor’s degree in Business Administration, Marketing, Construction Management, or related field.
• 3 years’ experience in building and construction industry and/or FMCG environment.
• Strong negotiation, communication, and interpersonal skills, with the ability to explain complex technical products in a clear and compelling way.
• Solid understanding of technical products and services, particularly in construction or related industries.
• Excellent communication and negotiation skills.
• High attention to detail and accuracy.
• Proficiency in Microsoft Excel and accounting software (e.g., SAP, QuickBooks, or ERP systems).
• Ability to work under pressure and meet deadlines.
• Ability to work collaboratively with cross-functional teams such as finance, dispatch, and management.

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Key Responsibilities

• Identify and pursue new business opportunities in construction, infrastructure, and related sectors.
• Develop and maintain relationships with contractors, developers, architects, engineers, and consultants.
• Prepare and submit tenders, proposals, and quotations in collaboration with technical teams.
• Conduct market research to identify emerging trends and potential clients.
• Qualify leads from marketing campaigns as sales opportunities
• Identify client needs and suggest appropriate products/service
• Attend site visits, client meetings, and industry networking events.
• Negotiate contracts and close sales deals to meet or exceed revenue targets.
• Monitor competitor activities and provide market intelligence reports.
• Maintain accurate records of sales activities using CRM systems.
• Collaborate with project and technical teams to ensure smooth project handover and execution.
• Ensure compliance with company policies and industry regulations.
• Prepare weekly, monthly, quarterly reports.
• Stay up-to-date with changes/ trends in the industry.
• Manage the sales team including route planning and appraisals.

Qualifications/ Requirements

• Bachelor’s degree in Business Administration, Marketing, Construction Management, or related field.
• 5 years’ experience in business development or sales within the building and construction.
• Strong understanding of construction processes, tendering procedures, and project cycles.
• Excellent negotiation and persuasion skills.
• Strong networking and relationship-building abilities.
• Good understanding of contracts and tender documentation.
• Understanding of sales performance metrics
• Financial and commercial awareness.
• Strong communication and presentation skills.
• Self-driven and results-oriented.
• Ability to work under pressure and meet deadlines.

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About the Role 

The Reconciliation Analyst supports accurate, transparent, and reliable reconciliation of all payment and financial transactions across the company’s payment channels and operating jurisdictions. The role is responsible for executing reconciliations, resolving discrepancies, supporting settlements, and maintaining strong financial controls in a high-volume, multi-market payments environment. The analyst works closely with internal teams and external partners to ensure financial integrity and operational efficiency. 

Key Responsibilities 

• Reconciliation Operations & Controls
• Perform daily, weekly, and monthly reconciliations across payment rails, banks, wallets, merchant accounts, and internal systems. 
• Ensure accurate tracking of transaction flows, settlements, and ledger balances.
• Maintain reconciliation schedules, controls, and supporting documentation. Identify, investigate, and resolve reconciliation variances and unmatched items in a timely manner. 
• Exception Management & Issue Resolution 
• Monitor reconciliation outcomes for accuracy and completeness.
• Track reconciliation exceptions and follow up to closure.
• Escalate complex or high-risk discrepancies in line with established procedures. 
• Settlement Support & Financial Reporting 
• Support timely and accurate settlements with banks, payment partners, and merchants.
• Work closely with Finance to validate general ledger balances. 
• Prepare reconciliation reports, summaries, and supporting schedules for management review.
• Support the preparation, monitoring, and reconciliation of annual budgetary allocations for both internal departments and external partners.
•  Month-End Close & Accounting Support 
• Support month-end, quarter-end, and year-end close activities related to reconciliation. 
• Prepare and post journal entries to correct reconciliation differences where required.
• Ensure reconciliation balances are cleared and properly documented.
•  Process Improvement & Systems Support
• Identify opportunities to improve reconciliation workflows and reduce manual effort.
• Support automation initiatives and system enhancements in collaboration with IT and Product teams.
• Contribute to the implementation of reconciliation best practices as the business scales. 
• Compliance, Audit & Collaboration 
• Ensure reconciliation activities align with internal controls, accounting standards, and regulatory requirements.
• Provide reconciliation evidence and documentation for internal and external audits. 
• Collaborate with Finance, Operations, Compliance, Risk, and Technology teams to resolve issues and support new products. 
• Qualifications &Experience 
• Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.
• CPA, ACCA, CIMA, or equivalent professional qualification (or finalist) is an added advantage.
• Minimum of 3 years’ experience in reconciliation, accounting, financial operations, or payment processing. 
• Experience in fintech, PSPs, banks, or high-volume transactional environments is an advantage. 
• Solid understanding of reconciliation principles, settlement processes, and financial controls. 
• Technical Skills 
• High proficiency in Microsoft Excel (advanced formulas, reconciliations, data analysis).
• Experience with ERP or accounting systems and reconciliation tools. 
• Ability to analyze large transaction datasets and identify discrepancies and trends. 

Core Competencies 

• Financial reconciliation and accounting accuracy 
• Strong analytical and problem-solving skills
• Attention to detail in high-volume environments 
• Effective communication and stakeholder coordination
• Time management and accountability 

Key Attributes 

• Detail-oriented and well-organized 
• Able to work under pressure and meet deadlines 
• High integrity and control-focused mindset 
• Collaborative and adaptable in a fast-paced fintech environment