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Absa Bank Limited (Absa) is a wholly owned subsidiary of Barclays Africa Group Limited. Absa offers personal and business banking, credit cards, corporate and investment banking, wealth and investment management as well as bancassurance.
Job Summary
To provide specialist advice and support in order to ensure customer satisfaction and enhance the customer experience, through the execution of predefined objectives as per agreed standard operating procedures (SOPs).
Job Purpose:
Reporting to the Collections/Recoveries Team Leader, the role holder will be;
Key Accountabilities:
Business Management – 40%
Customer Obsession – 30%
Teamwork – 10%
Controls – 30%
Technical Skills
Knowledge, Expertise & Experience
Essential
Preferred
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