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  • Posted: Aug 3, 2022
    Deadline: Aug 10, 2022
  • CIC Insurance Group Limited, commonly referred to as CIC Group, is an insurance and investment group that operates mainly in Kenya, Uganda, South Sudan and Malawi
    Read more about this company


    Recovery Officer


    Initiate actions and follow up payment/refund of claims to/from third party insurers.


    • Register and follow up of all third-party recoveries with insurance companies within a reasonable time to ensure the matters are not time barred
    • Maintain an up-to-date records for both outstanding and recovered matters.
    • Facilitate issuance of initial demand letters to third parties and/or their insurers.
    • Document and quantify all recovery claims due to third parties/ insurance companies.
    • Document and quantify all recovery claims paid to the third parties and other insurance companies.
    • Negotiate all recovery claims with third-party insurers and ensure prompt settlement of validated cases.
    • Appoint investigators for tracing of third party legal/beneficial owners of third party vehicles for recovery purposes.
    • Ensure timely settlement of all third party claims that fall under the Knock for Knock agreement.
    • Actioning all the relevant incoming correspondences via email and mails
    • Achieve the set monthly recovery targets.


    Academic Qualifications

    • Bachelor’s degree in a related field

    Professional Qualifications

    • IIK or ACII (Progress)


    • Up to two (2) years’ relevant experience

    Skills and Attributes

    • Excellent communication and presentation skills
    • Problem solving skills
    • Excellent interpersonal skills
    • Good analytical skills
    • Computer literate in MS Office and other office applications
    • Understanding of the working environment /competitors
    • Technical competence in insurance
    • Basic knowledge of regulations by AKI and IRA

    Method of Application

    Interested and qualified? Go to CIC Insurance on to apply

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