Regional HR Officer (Africa) at Christian Aid

About the role

Based in a Christian Aid country office in Africa, this role works within the Global people team to ensure that Countries are enabled to deliver their strategies effectively through their people, and that staff excel and thrive while working at Christian Aid.  It aims to deliver high quality service and support to managers and staff primarily within the Africa Region and occasionally, wider within the International Department.  The role works to support corporate services objectives and build the credibility of HR management to empower staff and managers to fulfil their roles effectively.  

About you

1. You are proactive and able to work under minimal supervision to deliver quality and excellence in related results outlined in the role profile.  This is about you leading effectively, individually and collaboratively with others to deliver key outputs while exercising passion, autonomy and mutual accountability.  You are methodical and detail oriented, great at problem solving and with ability to multitask, plan and prioritize work to enable you deliver work in a timely manner.
2. To be successful in the role, the post-holder needs to understand the organisational HR policies, procedure and systems as well as be technically adept at HR management throughout the  employee life cycle.  You will need to establish personal and professional credibility by building excellent relationships with their key clients, managers and Country HR staff and be a credible partner in executing HR operations.  You are confident, assertive but adaptable and able to demonstrate initiative and influence beyond your level of authority.  Working across the division and internationally, you will need to be resilient and able to meet constant challenges and demands.
3. To hit the ground running, you should be good with managing HRIS systems, producing reports from an analytical mindset and be able to manage recruitments processes from a customer service mindset.  You must be committed to the ethics and code of conduct of the HR profession and be familiar with the Core Humanitarian Standards.

Competency questions to be answered on the application form. 

As part of your application you will be asked to demonstrate your suitability by giving answers to the following questions:

Tell us about a time when you had to establish and maintain relationships with a wide range of contacts and networks based on mutual rapport and respect

1. What was the context? Why did you need to establish the new relationships and why was your attitude to this important?
2. What was your task? What outcomes were being sought?
3. What actions did you take? How did you take them?
4. What was the impact of your actions? Were you successful?

Tell us about a time when you had adapt your style, approach, and delivery method to communicate effectively with a particular audience

1. What was the situation?
2. What did you have to communicate and to whom?
3. How did you adapt to meet the needs of this particular audience? What were the things you did differently?
4. What was the impact? Did you communicate effectively with the audience?  How did you know?

Tell us about a time when you planned, prioritised and monitored your own work to meet the team’s objectives to the standards required

1. What was your context?
2. What was your task/responsibility?
3. How did you make your plan? What actions did you take?
4. What was the impact of your actions? Were you successful?  How did you know?