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  • Posted: Apr 3, 2024
    Deadline: Apr 15, 2024
  • Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us

    Housing Finance Company of Kenya was incorporated as the premier mortgage Finance Institution in Kenya licensed under the Banking Act with the CDC and the GoK owning 60% and 40% respectively.

    Housing Finance started operations with the main objective of implementing the government’s policy of promoting thrift and home ownership by lending ...
    Read more about this company


    Relationship Manager - Business Banking

    Principle Accountabilities

    • Ensure growth of the branch asset & liability books and profitability by working with and directing the branch sales team on activations, portfolio management, strategy adoption, customer visits and sales activities in general
    • Monitor Non-performing loans and manage them.
    • Setting up the branch business development strategy in line with company strategy and preparation of relevant reports to monitor and review performance
    • Ensure optimum team productivity and identify training needs of the team.
    • Cross-selling of HFC Banks products by establishing new relationships in order to grow both assets and liabilities book.
    • Maintaining customer relations by regular contact to ensure customer satisfaction and business continuity.
    • To review accounting opening forms and loan applications by scrutinizing the documents to ensure they are KYC Compliant.
    • To check data entry by verifying the data captured against source documents to ensure accuracy in data capture.
    • To analyze loan applications by interviewing the customers.
    • To identify customers borrowing needs by interviewing them so as to ensure selling of the right products.

    Key Competencies and Skills

    • Technical competencies: selling skills, analytical skills, negotiation skills, supervisory     skills, IT Skills, report writing, communication skills and Product knowledge 
    • General competencies: Team Work, Listening skills

    Minimum Qualifications, Knowledge and Experience


    • A Business-related degree


    • 3 years in Banking Industry

    Method of Application

    Interested and qualified? Go to HF Group on to apply

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