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  • Posted: Mar 20, 2023
    Deadline: Mar 24, 2023
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    Equity Bank Limited (The "Bank”) is incorporated, registered under the Kenyan Companies Act Cap 486 and domiciled in Kenya. The address of the Bank’s registered office is 9th Floor, Equity Centre, P.O. Box 75104 - 00200 Nairobi. The Bank is licensed under the Kenya Banking Act (Chapter 488), and continues to offer retail banking, microfinance a...
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    Relationship Manager, Client Coverage-Diaspora

     Job Objective 

    Equity Investment Bank is a leading provider of brokerage, asset and wealth management products and services. It offers a range of retail & institutional investment banking products and services through the branches spread across Kenya and in the Diaspora. We are currently looking to fill the role of Relationship Manager, Client Coverage Diaspora.

     The Relationship Manager, Client Coverage/Sales will define and execute strategic client plans that will ensure the development of strong business relationships and the delivery of profitable and integrated Bank products and services, with the purpose of ensuring client profitability, increased revenue, risk optimization and enhanced customer experience. 

     Key Roles and Responsibilities 

    • Execution of strategic client and desk plans. 
    • Continuously research and analyze the clients’ business context, operations, and financial performance.  
    • Regularly communicate investment opportunities to existing client base. 
    • Develop critical relationships with clients, regularly define and communicate commercial opportunities for existing clients. 
    • Oversee the execution of client investment activities in line with developed strategic client plans. 
    • Coordinate relevant programs for each client/channel aimed at driving growth and customer satisfaction. 
    • Develop in-depth knowledge of the client’s investment strategy and business.  
    • Support the Sector Head in the overall management and coordination of the client relationship and client/sector strategy. 
    • Drive and own annual budgets, monitor actual performance against budget, drive product cross-sell and client profitability. 

    Qualifications

    Competencies 

    • Focused attention and efforts on understanding the Diaspora customers, the various segments and proactively addressing different customer/client needs. 
    • Self-confident and actively curious, seeking a deeper, broader, and more objective understanding, upon which to base commercial acumen, strategic decisions, and actions. 
    • Initiative-taking in identifying business opportunities or barriers to business performance and addressing them. 
    • Understanding the line-of-sight between strategy and organizational implementation. 
    • Ability to forge relationships with assigned clients by delivering solutions suited to their strategy. 
    • Financial acumen. 

    Qualifications 

    • First degree in Business related degree eg in Finance, Economics, Accounting, or other relevant degree. 
    • Minimum of 3 years’ experience in the client service environment. 

    Method of Application

    Interested and qualified? Go to Equity Bank Kenya on equitybank.taleo.net to apply

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