Relationship Manager – Government & Institutional Banking at Consolidated Bank of Kenya

Key Responsibilities

• Market and maintain new and existing Central Government, County Government, quasi Government and other institutional clients as well as market Consolidated Bank as a banking partner among these institutions.
• Increase the Bank’s visibility among institutions through an aggressive calling program, obtaining feedback, recommending and implementing appropriate solutions in line with procedures/policies to satisfy needs, improve satisfaction levels and enhance service delivery.
• Manage portfolio growth for Corporate, Institutions, Parastatals and Government Ministries and departments ensuring that the bank maximizes its returns from the relationships and clients remain completely satisfied.
• Drive and deliver exceptional sales targets by identifying and meeting customers’ needs individually and as team.
• Grow current and fixed/call deposits account business from assigned institutional relationships.
• Enhance customer retention and grow other business lines contributing to overall bottom line through cross selling other bank products.
• Build relationships by identifying clients’ needs, and achieve business targets
• Grow the loan portfolio.
• Manage, lead and develop staff to high productivity.
• Prepare month-end business report detailing performance results.

Qualifications and Competencies

• Be a holder of bachelor’s degree in a business related field from a recognized university.
• Possession of professional banking qualifications such as AKIB and/or CPA (K) will be added advantage.
• Should have at least 7 years’ experience in general banking, 4 of which of which should be in institutional banking and/or liabilities management.
• Should have thorough knowledge and understanding of the banking industry.
• Should have excellent skills in Sales, Marketing and Customer service management.
• Should have excellent inter-personal, communication and negotiation skills with the ability to network and develop strong business relations.
• Should have strong leadership and people management skills with demonstrated competencies in championing high performance management.