Relationship Manager, Mandera Branch at KCB Bank Kenya

Key Responsibilities:

• Maintain and grow the existing SME Banking/ & Personal Banking customers through enhanced Relationship Management.
• Achieve the set growth targets in terms of numbers and values for both SME/ & Personal Banking Liabilities and Assets.
• Grow and Maintain the Biashara Club Portfolio and grow the revenue line
• Offer superior relationship management to SME & Personal Banking Customers to achieve agreed service levels.
• Prepare SME lending business credit proposals to prudently achieve agreed business targets and facilitate timely draw down of approved facilities.
• Manage and monitor the SME / & Personal Banking Asset designated portfolio at the domicile branch for enhanced quality book.
• Participate in Retail Banking product campaigns and provide leadership for sales team in cross selling business products.
• To cross-sell other banking products and develop value chain synergies.

The Person 

For the above position, the successful applicant should have the following:

• University Degree from a recognized institution.
• At least 4 years General Banking experience of which one must have:
• 1-year Experience in Sales.
• 1-year Experience in Customer Service/Relationship Management.
• 1-year Experience Credit Analysis.
• Demonstrated consistent high performance in role(s) held in the last three years.
• Possess sound knowledge of bank products and ability to offer product solutions to business clients.
• Excellent communication and presentation skills.
• Excellent interpersonal, and negotiation skills with the ability to network and generate new business.
• Excellent sales and client relationship skills.
• Demonstrate sound knowledge of banking business and operations.