Remittance Product Manager – Diaspora Banking and Remittances at Co-operative Bank of Kenya

The Role:

Specifically, the successful jobholder will be required to:

• Work with ICT on new cross-border product development, enhancements, and innovations
• Develop and maintain detailed project plans, controls, and expected deliverables
• Partner with ICT on system integrations and testing
• Timely submission of project progress reports to all stakeholders
• Delivery of project quality standard based on the agreed timelines
• Conduct post project evaluation and dissemination activities for stakeholders
• Ensure high availability and reliability of critical services/system success rate through monitoring and remediation of technical vulnerabilities in a timely manner
• Remittance transaction and volume performance reporting
• Branch remittance performance reporting
• Sub-agent remittance performance reporting
• MTO and branch Support on System Issues
• Reconciliation of remittance transactions

Skills, Competencies and Experience

• A Bachelor’s degree and/or minimum of 3 years of IT/Product Management experience in FinTech/Money Transfer business
• Proven track record of leading the development and implementation of successful product strategies.
• Strong analytical and quantitative skills and proven ability to leverage data in decision making.
• High level collaboration skills and ability to work in a team environment with a focus of winning as a team.
• Demonstrate a solid awareness in risk management whilst driving service excellence.