Restaurant Manager at Kwetu Nairobi, Curio Collection by Hilton

Job Overview:

• As a Restaurant Manager, you will be responsible for overseeing the day-to-day operations of our dining establishment, ensuring that guests receive outstanding service, and that the Restaurant meets and exceeds revenue targets. The ideal candidate will have a proven track record in hospitality management, a keen eye for detail, and strong leadership skills.

Key Responsibilities:

• Manage all aspects of the Restaurant's daily operations, including staffing, scheduling, and customer service.
• Train, motivate, and lead a team of service staff to deliver exceptional customer experiences.
• Managing stock levels of liquor, beer, and other beverages by tracking inventory and identifying potential waste.
• Creating and updating drink menus, including signature cocktails.
• Monitor and maintain quality, service, and cleanliness standards.
• Develop and implement strategies to achieve revenue and profitability goals.
• Collaborate with the culinary team to ensure a seamless flow between the kitchen and front-of-house operations.
• Conduct regular staff meetings and training sessions to enhance team performance.
• Handle guest feedback and resolve issues promptly and professionally.
• Implement and enforce company policies and procedures.

Qualifications:

• Bachelor's degree/ Diploma in Hospitality Management or a related field preferred.
• At least Five Years Proven experience as a Restaurant Manager or in a similar role within the hospitality industry.
• Ability to manage daily bar operations, including opening and closing procedures, cash handling, and staff scheduling.
• Understanding of stock control, ordering supplies, and tracking beverage inventory to maintain profitability. Strong leadership and organizational skills.
• Excellent communication and interpersonal abilities.
• Ability to work in a fast-paced environment and make quick decisions.
• Knowledge of food and beverage operations, trends, and customer preferences.
• Familiarity with POS systems and basic computer skills.