Restaurant Waiter at Execafrica Recruitment Limited

Salary: KES 18,000 – 25,000 (Dependent on experience and qualifications)
Reporting to: Restaurant Manager

About Us:

• Our client, is a well-established boutique hotel in Nanyuki, renowned for offering exceptional hospitality, personalized service, and a relaxed, eco-friendly environment. We pride ourselves on creating memorable dining experiences by combining fresh, locally sourced ingredients with exquisite culinary techniques.

Key Responsibilities:

Customer Service:

• Provide a warm, professional, and friendly welcome to guests.
• Take accurate food and beverage orders, ensuring customer satisfaction throughout the dining experience.
• Address guest inquiries and resolve any service issues promptly and professionally.

Food and Beverage Service:

• Serve food and beverages efficiently and according to hotel standards.
• Share detailed knowledge about menu items, including daily specials, ingredients, and preparation methods.
• Upsell food and drink options to enhance the dining experience.

Barista and Bar Duties:

• Prepare and serve high-quality coffee, tea, and other specialty drinks.
• Mix and serve alcoholic and non-alcoholic beverages as per the bar menu.
• Maintain cleanliness and organization of the bar area.

Teamwork and Collaboration:

• Work closely with the kitchen and bar teams to ensure seamless service delivery.
• Assist colleagues during busy periods to maintain smooth operations.

Cleanliness and Maintenance:

• Ensure the dining and service areas are clean, organized, and set up according to the hotel’s standards.
• Adhere to health, hygiene, and safety regulations at all times.

Stock Management:

• Monitor and report on inventory levels for the bar and service areas.
• Assist with stock replenishment and ordering as needed.

Key Requirements:

• Minimum of a high school diploma; additional hospitality certifications are a plus.
• Formal training or certifications in barista and bar operations will be highly regarded.
• Proven experience in a similar role within the hospitality industry, preferably in boutique hotels or high-end restaurants.
• Strong knowledge of barista and bar operations with good communication skills.
• Ability to work under pressure and adapt to a fast-paced environment.
• Energetic, hardworking, and flexible with a strong sense of initiative.
• Basic knowledge of food safety and hygiene practices.
• Fluency in English; additional languages are an advantage.