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One Acre Fund is a nonprofit organization that supplies smallholder farmers in East Africa with asset-based financing and agriculture training services to reduce hunger and poverty.
About the Role
The goal of the P-Duka (Partnership Duka) business unit is to provide agro-dealers/agrovets with the inputs, training, and support they need to; 1) increase their market reach, 2) increase the value-add (impact) delivered to their customers (farmers). P-Duka will revolutionize the way farmers access impactful products and services in Kenya, and provide a platform to increase P-Duka impact and reach.
You will take over the initial P-Duka pilot, and use these learnings to craft the strategy to substantially grow this business over the next year. You will combine high-level vision and strategy work, day-to-day operations management, and people management to create a highly-scalable business spanning across Kenya and working directly with 100s of agro-dealers.
This is a high growth potential role as we aim to accelerate access of One Acre Fund services to customers across the country through these unique partnership models. You will report directly to the Director of Innovation, with high visibility and interaction with C-suite executives.
Responsibilities
- You will play a vital role in development, planning and implementation of the Partnership Duka (P-Duka) growth strategy and use data to drive continuous improvements and iterations.
- You will drive the data strategy, act on the insights and evaluate effectiveness of the data to support the evolution of the P-duka operational, sales and marketing strategy.
- You will be in charge of driving and improving strategy around customer acquisition & retention and brand of our P-Duka business unit by leading market research work to identify industry, customer & competitor trends.
- You will manage complex projects aimed at improving customer experience and business unit sustainability.
- You will coordinate across multiple teams and articulate the business unit's vision and expectations to multiple stakeholders to ensure smooth operations and achieve the desired outcome.
- You will directly manage 1-3 direct reports and invest in their professional growth.
Qualifications
Across all roles, these are the general qualifications we look for. For this role specifically, you will have:
- 2+ years of experience in a leading role handling customer-facing channels, managing complex projects and coordinating across multiple teams.
- Demonstrated success in setting and advancing business / project strategies, including the ability to drive improvements and adoption of those strategies in response to an evolving situation.
- Project management skills, including the ability to gather and use relevant data to support key decisions or judgment to drive desired outcomes. Familiarity with research methods such as human-centered design is a plus.
- Experience in data analysis to assess key outcomes and making data-driven recommendations.
- Enthusiasm for continuous learning, feedback, and improvement.
- Commitment to listening and working with humility; ways of working that are respectful to all people; and that support space and voice for all diverse perspectives in our workplace.
- Experience mentoring and supporting others to achieve their professional goals.
- Commitment to building an inclusive and diverse team culture.
- Education: Bachelor's Degree.
- English required; Kiswahili preferred.
- A willingness to commit to living in a rural area for at least two years.
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