Retail Shop Attendant at Gap Recruitment Services Limited

Key Roles & Responsibilities;

• Recommend and display items that match customer needs
• Welcome and greet customers
• Ensuring high levels of customer satisfaction through excellent sales service
• Maintaining outstanding store condition and visual merchandising standards
• Assist with the sales process by maintaining a fully stocked store
• Identify customers needs and recommend suitable items that best satisfy their needs.
• Restocking depleted or low shop items and ensuring that the sales floor is organized according to established guild lines.
• Ascertain customers needs and wants
• Manage point-of-sale processes
• Actively get involved in the receiving and arranging of new shipments
• Keep up to date with product information.
• Maintaining an in-depth knowledge of store items to provide advice and recommendations as needed.
• Addressing and resolving customers complaints in a professional manner.

Required Skills & Qualifications;

• Diploma in sales, customer service, or related field.
• 1-2 years of experience in retail shop attending.
• Must possess outstanding communication skills
• Proven working experience in retail sales
• Basic understanding of sales principles and customer service practices
• Proficiency in English
• Track record of over-achieving sales quota
• Solid communication and interpersonal skills
• Customer service focus
• Friendly, helpful, confident and engaging personality
• Basic administration skills