Roving Reporter - Emergency Communications Specialist at World Vision Kenya

Key Responsibilities:

The multi-media specialist holding this position deploys into sudden and high-profile emergencies and breaking news contexts to deliver video, image, and text content to boost WV’s global profile.  The role will profile invisible emergencies, and gather content for key moments, campaigns, and other high-impact public engagement events involving multi-media content collection, also serving as global spokesperson, pitching, engaging, and hosting media, and VIPs.

This is a high-visibility role that has significant positioning, risk management and leadership, and field engagement responsibilities.

Major Job Responsibilities:

50% - Multi-media content collection, editing and production

• Capture and produce high-quality raw, semi-finished, and finished photo and video packages that support marketing and speak to social media audiences, including for global moments and campaigns.
• Content to focus on enabling field, child, and staff voice, give context insight, provide response explainers and backgrounders, detail need and WV response impact, report back to, inspire, and thank donors, highlight partnerships, and give eyewitness accounts.
• Produce detailed captions and articles as part of multi-media packages. Transcriptions and translations must also be provided, where necessary.
• Post-production of photos and videos includes ability to introduce on-brand graphic and text additions, color-correct, and adapt for use on various platforms.
• Work with Nationa Office communicators before & post arriving in-country to plan budget and staff and set up content-gathering trips. Partner with Nationa Office communications staff, freelancers, and production houses where necessary to capture content.
• Work remotely, where necessary, to source and capture video, photos, quotes, facts, and info, conducting remote video interviews, commissioning staff to provide imagery, and sourcing imagery from social media, agencies, and other sources.  Produce finished content packages for PE and marketing audiences when not deployed.
• Coordinate with and pitch to content users to identify and deliver high-value content to deadline.
• Deliver content in accordance with child protection, informed consent, security, and other protocols.
• Records audio interviews when appropriate and edits for use.
• Ensure the content is transferred to World Vision’s internal StoryHub library using various methods, including via satellite, mobile phone, and internet.

15% - Directing, advising on and delivering high-impact media engagement.

• Serve as a global spokesperson to high-profile media, providing eyewitness accounts, and talking to issues affecting children and World Vision’s response.
• Hosts and facilitates top international media trips in order to show need, WV’s impact and talk to key humanitarian issues.
• Ensures potential reputational risks are proactively handled.
• Pitches directly to media, in coordination with Support Offices/WVI media representatives and National Offices, establishing a reputation as a go-to contact for content, expert voice, and eyewitness insight.
• Writes press releases/statements, quotes and opinion pieces for self/others that can be shared with media.
• Directs field-level press conferences and hosts virtual field experiences when required.
• Use message guidance to inform media interviews and engagement. 
• Provide rapid training to potential spokespeople.
• When not on deployment, works with Support Offices/WVI media reps to target and build key media relationships that strengthen World Vision’s reputation and readiness for humanitarian emergencies.

15% - On deployment social media support and engagement.

• Serve as a mojo (mobile journalist) ‘personality’ shooting pieces to camera and collecting other social content. Produce finished short social piece or works with the PE and marketing team to produce.
• Sets up Live Facebook or other streaming platform pieces.
• Supports WV on social media platforms including Facebook, Twitter, and Instagram. Sharing videos, photos, captions, and graphics-added imagery and engaging in conversation that demonstrates need and World Vision’s response and core values.
• Coaches and partners with response leaders, staff, sector experts and partners, and local and child voices, to help them shoot video selfies that convey World Vision’s impact, eyewitness reports, share technical expertise, and field voice.

20% - Supports emergency comms, Equipment, and preparedness.

• Supports emergency comms-related virtual and in-person capacity-building efforts
• Defining compelling talking points or differentiators to support WV marketing efforts.
• Manage equipment, systems, and technology so ready to deploy. Equipment management covers computers, software, mobile phones and apps, satellite transmission and appropriate providers, SIM cards, subscriptions, cameras, and gear, carrying cases, audio equipment, branded clothing, and quick-run bags. 
• Deployment readiness is ensured. Passports, visas, and vaccines are up to date. Ready to deploy within hours of being called in response to high-profile crises, breaking news, and other events.
• Supports and hosts WVI/Support Office media visits, including those with WV VIPs, ambassadors, and influencers in support of media and social engagement. Advise and prepare VIPs for field-based media engagement.

Knowledge/Qualifications For the Job:

• At least 5 years of progressive work experience with international exposure/external engagement in humanitarian emergencies or fragile country contexts
• Masters or equivalent experience in journalism, public relations, or other relevant field.
• Experiences in networking with social media influencers, and working in international development and humanitarian ecosystems.
• Strong journalistic and technical photo, video, story, and social media skills. Ability to facilitate the collection of image and story resources.  Ability to use mobile phone to capture, edit, and share photographs, video, and audio on social media.
• Strong technical knowledge of new technologies such as satellite communications, photo and video editing, and relevant computer programs.
• Experience in media relations, public speaking, or serving as a spokesperson.
• Excellent command of English, both written and spoken, plus a second language, preferably Spanish, French, Korean, Cantonese, Mandarin, or German.
• Proven field communications experience in emergency settings.

Travel and/or Work Environment and Physical Requirement:

• 50% - ability and willingness to travel domestically and internationally and within hostile environments.
• The job involves traveling in harsh contexts.