Sales and Marketing Officer at Watu Credit Limited

Job purpose:

Deliver value through marketing and providing oversight of repo and re-sale of vehicles units contributing to Gari’s profitability.

Key responsibilities:

• Co-ordinate with auctioneer on delivery of repossessed vehicles at select yards for storage.
• Ensure timely advertising of ready for sale units.
• Co-ordinate with the office in handling clients who regain ownership of the units after arrears clearance.
• Showcase the dealership’s vehicles and explain their features to customers.
• Answer customer questions about cars, financing and purchase process.
• Accompany customers on test drives, collecting licenses and documentation beforehand.
• Negotiate car prices and trade-in values for customers’ vehicles.
• Coordinate with the financing team to determine each customer’s financing and ownership options.
• Contact past customers to ensure they are satisfied with their vehicles.
• Maintaining a customer database and communicating with them.
• Assisting customers with completing the relevant paperwork required for a successful sale to be processed.
• Maintaining reporting structures’ and recording sales and inventory.
• Reviews and analyzes actions at the end of each day, week, month and year to determine how to better utilize time and plans more effectively.
• Collaborating with team members to reach sales targets.
• Assisting with the set-up of showroom and promotional displays.
• Responsible for selling cars, trucks and vans for private and commercial use.
• Prepare sold vehicles for customer delivery prior to customer arrival.
• Maintains professional appearance.
• Other tasks as assigned.

Knowledge, Skills, and Experience required:

• Degree/diploma in a business-related field.
• Minimum one (1) year experience in the business.
• Ability to drive and possesses a valid driving license.
• In-depth knowledge of vehicles, finance options and sales processes.
• Ability to influence sales through in-depth understanding of customer needs, wants.
• Teamwork and collaboration skills to coordinate sales with the financing department and/or other Salespeople.
• Knowledge and passion for vehicles.