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  • Posted: Feb 27, 2023
    Deadline: Not specified
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    Lipa Later is a risk free, point of sale credit option that allows retailers to sell goods and services to consumers with repayments made in affordable monthly instalments. It is the leading third party instalment plan for retailers in East Africa currently operating in Kenya and Rwanda. Our product offering allows for both online and offline integration ...
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    Sales Executive

    Duties and Responsibilities

    • Communicate with current and potential clients via telephone, email, online chat, or social media
    • Listen attentively to questions and concerns and respond promptly with a resolution according to company guidelines
    • Maintain a courteous and calm manner at all times to de-escalate stressful situations
    • Document personal information to create, update, or adjust customer accounts in line with set guidelines on the CRM
    • Prepare call-related information for purposes of auditing and reporting
    • Provide and respond to feedback about any aspect of the job or its duties
    • Suggest products and services to clients based on their requests and needs
    • Answer inbound calls or generate outbound calls, in some cases cold calling to follow up on orders
    • Documenting customer information according to the Lipa Later standard operating procedures

    Required Qualifications

    • Minimum one year working experience in a sales related role
    • Strong communication and presentation skills
    • Sound judgment
    • Minimum Diploma in Business Management or its equivalent.

    Method of Application

    Send your application to careers@lipalater.com

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