Sales Executive at Lipa Later Limited

Duties and Responsibilities

• Communicate with current and potential clients via telephone, email, online chat, or social media
• Listen attentively to questions and concerns and respond promptly with a resolution according to company guidelines
• Maintain a courteous and calm manner at all times to de-escalate stressful situations
• Document personal information to create, update, or adjust customer accounts in line with set guidelines on the CRM
• Prepare call-related information for purposes of auditing and reporting
• Provide and respond to feedback about any aspect of the job or its duties
• Suggest products and services to clients based on their requests and needs
• Answer inbound calls or generate outbound calls, in some cases cold calling to follow up on orders
• Documenting customer information according to the Lipa Later standard operating procedures

Required Qualifications

• Minimum one year working experience in a sales related role
• Strong communication and presentation skills
• Sound judgment
• Minimum Diploma in Business Management or its equivalent.