Jobs at Lipa Later Limited

Duties and Responsibilities

• Communicate with current and potential clients via telephone, email, online chat, or social media
• Listen attentively to questions and concerns and respond promptly with a resolution according to company guidelines
• Maintain a courteous and calm manner at all times to de-escalate stressful situations
• Document personal information to create, update, or adjust customer accounts in line with set guidelines on the CRM
• Prepare call-related information for purposes of auditing and reporting
• Provide and respond to feedback about any aspect of the job or its duties
• Suggest products and services to clients based on their requests and needs
• Answer inbound calls or generate outbound calls, in some cases cold calling to follow up on orders
• Documenting customer information according to the Lipa Later standard operating procedures

Required Qualifications

• Minimum one year working experience in a sales related role
• Strong communication and presentation skills
• Sound judgment
• Minimum Diploma in Business Management or its equivalent.

go to method of application »

Job Description & Responsibilities.

• Sign up customers in your respective stores
• Close sales from the sign ups generated ensuring the set targets are met monthly
• Build long lasting relationships with your customers which will lead to repeat sales.
• Ensure once the customer’s sales process is done, the back-end process at the retailer store is completed for reconciliation purposes.
• Build a strong pipeline of sign ups over time that will generate a pull of customers over time.
• Send DSRs as required and maintain records of all sales leads as per company policies.
• Represent the brand during all customer and prospect interactions.
• Educate customers on how products or services can benefit them financially and professionally
• Monitor the company’s industry competitors, new products, and market conditions.

Requirements

• Minimum one year working experience in a sales related role
• Strong communication and presentation skills
• Sound judgment
• Minimum Diploma in Business Management or its equivalent.