Sales & Marketing Executive at Naro Moru River Lodge

Primary Duties & Responsibilities (includes but not limited to)

• Continuously updates their knowledge on hotel products/ services, events calendar and tariffs. 
• Generate, expand and maintains the client portfolio and database.
• Meet or surpass budgeted sales targets.
• Identify new sales opportunities through cross selling or upselling tactics.
• Conduct client sales surveys to identify client demographics, pricing points, product/ service preferences and marketing opportunities.
• Make sales visits/calls to prospective as well as existing clients.
• Prepare and present customized itineraries a per guests budgets.
• Identify and apply for advertised tenders for hospitality services. 
• Seek out networking and marketing opportunities with industry players. 
• Take part in hospitality trade fairs, exhibitions, outdoor marketing promotions and events to show case hotel products/services.
• Monitor emerging trends in the hospitality markets and advice on implementation of appropriate sales strategies.
• Run social media advertising and marketing promotions to boost hotel occupancies.
• Liaise with hotel staff on confirmed bookings and event orders.
• Closely monitor competitor activity.
• Monitor occupancy forecasts and prepare individual sales reports.
• Creating engaging and informative blog content for online use
• Interacting with guests at the lodge, getting their feedback and ensuring any guest concerns are promptly addressed
• Any other assigned duty as allocated by management.

Qualifications and Prerequisites

• Degree or Diploma in Sales and marketing, or business related field from a reputable institution.
• Previous experience working in the hotel industry or a travel agency will be an added advantage
• Over 3 years proven practical experience in hospitality sales with evidence of working local  and regional networks
• Outstanding sales ability.
• Excellent verbal and written communication skills 
• Computer literate and impressive practical knowledge of online marketing tools and social media platforms.
• Strong presentation and negotiation skills. 
• Self-driven and demonstrated ability to work under minimum supervision.
• Exceptional networking skills.
• Must have a good understanding of outdoor industry and markets.
• MUST BE WITHIN NYERI COUNTY OR FAMILIAR WITH MARKETING WITHIN NYERI AND LAIKIPIA COUNTY