Sales Operations Manager – Real Estate at CDL Human Resource

Job Summary

• The Sales Operations Manager will lead the day-to-day performance of the sales function by providing strong leadership, coaching, and performance management to drive team productivity, sales execution, and consistent achievement of targets.

Key Responsibilities

• Drive achievement of team sales targets through effective leadership and disciplined performance management.
• Establish clear sales objectives and ensure consistent accountability across the team.
• Build and maintain a motivated, resilient, and high-performing sales culture.
• Conduct regular performance reviews and identify opportunities to improve individual and team capability.
• Establish daily sales routines, including team huddles, pipeline reviews, follow-ups, and performance tracking.
• Monitor, analyse, and report on sales performance and translate business strategy into actionable sales activities.
• Lead, coach, motivate, and develop the sales team to consistently improve performance.
• Identify sales performance gaps and implement practical strategies to improve conversion, productivity, and revenue generation.
• Ensure effective follow-up and pipeline management to maximize sales opportunities.
• Work closely with senior management to provide regular updates on sales performance, challenges, and opportunities.

Qualifications & Experience

• Bachelor’s degree in Business, Sales & Marketing, Commerce, Economics, or a related field.
• Prior experience in a sales leadership capacity (e.g., Sales Manager, Regional/Area Sales Manager, Branch Manager, Agency Manager, Unit Manager, or similar) within the Real Estate industry is mandatory.
• Proven track record of consistently achieving and exceeding team sales targets within the real estate sector.
• Strong experience leading, coaching, motivating, and developing high-performing sales teams.
• Proven ability to drive accountability, sales execution, productivity, and revenue growth.
• Strong performance management and team leadership skills.
• Excellent communication, negotiation, coaching, and interpersonal skills.
• Ability to work in a target-driven and fast-paced sales environment.
• Strong understanding of real estate sales processes, property markets, customer acquisition, lead conversion, and sales pipeline management.

​​​​​​​Benefits

• Laptop provided upon joining.
• Phone and airtime provided.
• Medical insurance provided upon successful completion of the probation period.