Establish, develop and maintain business relationships with current and potential clients to generate new business.
Explore sales opportunities by researching and identifying potential customers, and providing technical information while building lasting relationships with customers
Carry out general sales and marketing activities for the team
Assist in the sales documentation and documentation and customer invoicing
Providing customers with quotations
Ensure customers are provided with accurate and timely information on sales transactions
Responsible for accuracy of the information, updating, and monitoring of information from input to completion of the order
Deal effectively with customer complaints and provide timely resolution
Respond to all inquiries promptly and professionally
Contribute to the business development and any sales related work in the team
Ensuring adequate communication with the customer, post-delivery service and forwarding feedback/complaints/changes to requirements there from.
Compiling of individual sales reports as per the company requirements.
Ensuring In-depth product knowledge and current prices
Any other duty that may be assigned.
Key Skills and Qualifications
Degree, Diploma in Sales and Marketing or its equivalent
2 -3 years of experience in a similar role.
Proven work experience as a Retail Sales Representative or similar role in the Fashion or hospitality industry.
Understanding of the retail sales process
Familiarity with consumer behavior principles
Knowledge of inventory stocking procedures
Basic math skills
Must have the ability to be a team player and also follow policies and procedures
Possess the ambition to excel and keep to the targets as set out by management from time to time.
Have the passion that takes to enjoy coming to work and making good use of time spent in the stores.
Integrity, honesty and trust will be key.
Track record of achieving sales quotas.
Excellent communication skills, capable of building trusting relationships