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  • Posted: Dec 15, 2022
    Deadline: Dec 21, 2022
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    Hotpoint Appliances Ltd was established in 1984. Its first store was located in the Sarit Centre shopping mall in Nairobi. In late 1990s Hotpoint was awarded the Sole Distributorship Agency for LG Electronics. Later on, it went on to acquire agencies for other global brands including Ariston, Westpoint and Kenwood. The company quickly expanded its operati...
    Read more about this company

     

    Sales Representative

    Reports to: Senior Sales Representative

    Department: Modern Trade

    Job Purpose

    Build and grow modern trade sales by ensuring existing dealers hit the revenue targets assigned by building excellent relationships on the ground at branch level. Provide excellent service to the dealers by always attending to their needs and being proactive to find solutions to any problem encountered. Grow and support the merchandisers and branch FSP’s to ensure a positive & motivating work environment geared to growing sales and hitting targets.  

    Roles and responsibilities

    • Achieve sales targets set by management for dealers and or branches assigned to you.
    • Ensure the weekly route plan is followed to ensure sufficient branch visits per week.
    • Ensure any item brought to the service center is repaired and returned to the branch/customer within 7 days of arrival.
    • Ensure all fast movers within each category are in stock (on shelf) and well displayed – if not in stock they should be on a pending LPO
    • Ensure all LPO’s are processed wand all SOD’s done within 24 hours latest – follow up with warehouse to ensure deliveries are done on time.
    • Ensure all promotions and price changes are implemented on time – proof of shelf prices should be availed on the day the promotion starts.
    • Ensure all trade developers have updated codes lists any time there is a new model or price change or planogram change.
    • Shelf share and visibility – ensure strong representation on the ground with prime displays secured.
    • Monitor competition and ensure market intelligence is relayed on a weekly basis.
    • Range expansion – ensure dealers have new brands and ranges to ensure we stay ahead of competition and are competitive in all segments. 
    • Manage and mentor merchandisers within the outlets within your portfolio in the same team.
    • Provide exemplary service to all Dealers in order to ensure repeat sales through client satisfaction.
    • Ensure excellent product knowledge for entire range of Hotpoint products.
    • Continuous market visits to strengthen relationship with existing accounts
    • Up to date market and competitor information.
    • Carry out all the work in a professional and ethical manner and within company policy.
    • Promptly deal with all customer complaints.
    • Any other duties as may be assigned from time to time by Superior.

    Qualification

    • A degree in a business related field.

    Experience

    • Minimum of 2 years in a sales/marketing field, the candidate should have held a position that involved regular interaction with dealers.

    Key Skills:

    • Communication
    • Customer focus
    • Presentation
    • Negotiation
    • Diplomacy
    • Problem solving
    • Leadership
    • Proactiveness.

    Method of Application

    Interested and qualified candidates should forward their CV to: careers@hotpoint.co.ke using the position as subject of email.

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