Sales Trainer at Sokowatch

The sales trainer will drive frontline training for the field sales and delivery teams. He/she will lead the development of short- and medium-term training and development for this group. They will ensure a high level of knowledge and competencies within the field sales and delivery team.

Location: Kenya, with frequent travel to the regional offices

Duties & Responsibilities:

• Minimum 3 years proven work experience as a sales trainer and field-based coach in FMCG.
• Minimum 5 years hands on experience in field-based sales within FMCG industry
• Ability to conduct skills gap analyses to identify areas of improvement
• Monitor sales objectives and results of each sales rep to assess training impact
• Monitor customer service NPS scores for delivery agents
• Onboard new salespeople and drivers by conducting orientation to sales process, conducting market orientation by scheduling market visits with senior reps and providing resources and assistance
• Collect feedback from trainers and managers about training programs
• Maintain updated records of all trainings
• Experience developing training content

Requirements:

• University degree in relevant area e.g., Sales & Marketing
• Relevant IT skills and experience with e-learning platforms
• Ability to work independently
• Excellent communication, coaching and presentation skills
• Certification in training will be an added advantage
• The role will entail travel across Sokowatch regional offices