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  • Posted: Nov 19, 2021
    Deadline: Not specified
  • Sokowatch enables informal retailers to order products at anytime via SMS or mobile app, and receive free same-day delivery to their store. This makes it easier for shopkeepers to source goods and helps manufacturers ensure that their products are consistently available to consumers. 
    Read more about this company


    Sales Trainer

    The sales trainer will drive frontline training for the field sales and delivery teams. He/she will lead the development of short- and medium-term training and development for this group. They will ensure a high level of knowledge and competencies within the field sales and delivery team.

    Location: Kenya, with frequent travel to the regional offices

    Duties & Responsibilities:

    • Minimum 3 years proven work experience as a sales trainer and field-based coach in FMCG.
    • Minimum 5 years hands on experience in field-based sales within FMCG industry
    • Ability to conduct skills gap analyses to identify areas of improvement
    • Monitor sales objectives and results of each sales rep to assess training impact
    • Monitor customer service NPS scores for delivery agents
    • Onboard new salespeople and drivers by conducting orientation to sales process, conducting market orientation by scheduling market visits with senior reps and providing resources and assistance
    • Collect feedback from trainers and managers about training programs
    • Maintain updated records of all trainings
    • Experience developing training content


    • University degree in relevant area e.g., Sales & Marketing
    • Relevant IT skills and experience with e-learning platforms
    • Ability to work independently
    • Excellent communication, coaching and presentation skills
    • Certification in training will be an added advantage
    • The role will entail travel across Sokowatch regional offices

    Method of Application

    Interested and qualified? Go to Sokowatch on to apply

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

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