Salesforce Administrator at Griffin Insurance

Key responsibilities:     

• Perform basic Salesforce administration tasks, including user account maintenance, reports, dashboards, workflows, and other routine tasks.  
• Assist in training new end-users on the Salesforce platform.  
• Grow the Salesforce skill set across the organization.  
• Maintain Salesforce databases and ensure data integrity.  
• Provide Tier 1 support to business users, addressing immediate operational and/or technical issues.  
• Collaborate with various teams to optimize Salesforce functionality and improve user experience.  

Competencies  

• Minimum 1-2 years of experience as a Salesforce.com administrator.  
• Proficient in Salesforce administration, with a focus on Sales Cloud.  
• Familiarity with Salesforce.com Admin tools (Admin I certification preferred).  
• Ability to manage multiple tasks simultaneously.  
• Excellent problem-solving skills and a customer-focused attitude.  
• Strong communication and interpersonal skills.