Sea Logistics Sales Representative at Kuehne + Nagel

Your Role

The primary function of the role is to promote and develop Reefer/Perishable business in line with overall company strategy and policies for the Perishables Business Field. This role will be the leading reefer position in the cluster for generating new business opportunities in the region, gathering, and retrieving valuable market information within East Africa. The objective is to drive the activity and performance of the Sea logistics Products in East Africa on both imports & exports. Working closely with the area trade desk to negotiate the best rates and allocations with relevant shipping lines to maximize yields & business growth. Working closely with customer care (CCL) teams to ensure superior service is constantly provided to the customers.

Your Responsibilities

• Development of Sea Logistics FCL (Full Container Load) business to and from East Africa, in line with the set yearly targets in TEU (Twenty-foot Equivalent Unit), CBM (Cubic meter).
• Localize the global Perishables products to meet local market expectations and requirements.
• Monitors market trends and competitor activity in order to identify new business opportunities (acquisition candidates, new services, business partners, etc.).
• Regular travelling to both existing & potential customer around the cluster.
• Participation to events & conferences both locally and internationally related to the reefer industry.
• Provide market and product related information as/when required.
• Be personally involved in onboarding new customers alongside the operational team, setting up the right structure for a successful partnership (credit facilities, SOPs(standard operating procedures) and operational alignments) before we start the business.
• To Visit at least 30 customers per Month. Aim to develop and strengthen customer relationship as well as business development.
• Visit existing customer with the operational teams once a quarter.
• To prepare at least 50 quotations per month 50% to target the new business/clients.
• To prepare at least 50 opportunities per month, 50% for new clients, 100% must be through QTSEA (Quotation tool).
• CoreLog system- To regularly/weekly update all opportunities, visits, reports, quotations, for both existing and new clients and to ensure maintenance of 100% data quality.
• Create and manage a healthy customer/ opportunity pipeline.
• Weekly catch up and market & pipeline update calls / meetings with National Sea Logistics Trade Lane Manager.
• Determine and follow the sales strategy on focused accounts in line with National Sea Logistics Manager & National Sea Logistics Trade Lane Manager.
• Maintain Corelog system inputs for all client activities and opportunities and update same regularly.
• Understand and communicate local customer needs throughout the organization.
• Communicate and co-ordinate specific customer requirements including RFQ's (Request for quote) with the organization.

Your Skills And Experiences

• Minimum Bachelors / First University Degree in Sales/Marketing/Economics or BA from a reputable academic institution
• Preferred 2-5 years’ experience in clearing & forwarding/logistics environment
• Preferred with project management experience, shipping line and commodity export experience
• Excellent communication skills & team player
• Advanced computer skills
• Professional selling and problem-solving skills
• Persuasive speaking, empathy, adaptability, ability to use positive language
• With patience, effective listening and time management skills
• Travel domestically
• Driving License
• Fluent in English and Kiswahili