Secretariat & Projects Implementation Manager at NCBA Group

Job Purpose Statement

The Secretariat and Projects Implementation Manager will drive successful selection, planning, implementation, monitoring, evaluation and reporting of the social impact initiatives across the thematic areas of Clean Water and Solar Power, EdTech, and Mental Health Support whilst ensuring alignment with the organisational objectives. The role will support the identification of high impact projects, cultivate strategic partnerships including co‑funding opportunities, and ensure that all initiatives are implemented in alignment with the LOOP Payco Trustees strategy and the project objectives.

This position serves as a critical link between implementation partners, community stakeholders, and the Board of Trustees by providing clear, timely, and accurate information and insights to support decision‑making and governance.

Key Accountabilities (Duties and Responsibilities)

Project Identification and Scoping

• Conduct research and stakeholder consultations to identify high‑impact projects aligned to the identified thematic priorities.
• Assess feasibility, and alignment with the set strategic objectives.
• Identify potential beneficiaries, define budgetary and capacity requirements
• Identify potential risks and mitigants for each proposed project
• Prepare concept notes and project proposals for review by the Trustees.

Partnership Development and Co-Funding Mobilization

• Map and engage potential co‑funding partners including development agencies, philanthropic organisations and private sector entities.
• Prepare funding proposals, partnership pitches, and investment cases to attract and secure co‑funding.
• Coordinate partnership meetings, follow‑ups, and documentation of agreements.

Project Implementation and Coordination

• Coordinate and oversee the implementation of projects and initiatives as per the project scope, plan and budget from the beginning to the end of each project approved by the Trustees
• Assist in evaluation and selection of partners, vendors, consultants, and service providers for Trustee-approved projects.
• Develop detailed project plans including timelines, budgets, risk registers, and KPIs.
• Coordinate end-to-end project execution with implementing partners and community stakeholders.
• Ensure seamless communication between field teams, implementing partners, and Trustees.

Monitoring, Evaluation and Learning

• Define baseline and endline measurements to enable appropriate monitoring and evaluation of impact
• Ensure development of appropriate rubrics for data capture to enable future learning
• Coordinate the audit process of implemented projects in line with Central Bank of Kenya (CBK) requirements.
• Conduct field visits to assess implementation quality and gather data.
• Consolidate lessons learned and best practices to improve future project design and delivery.
• Enhance project implementation success by adoption of project learnings from previous implementations

Reporting and Governance Support

• Prepare monthly, quarterly, and ad hoc project status monitoring reports for the Trustees.
• Present dashboards on progress, risks, expenditure, impact metrics, and partner contributions.
• Ensure the integration of Environmental, Social, and Governance (ESG) factors into project implementation.
• Provide documentation and support during audits, governance reviews, and trustee meetings.

Stakeholder Engagement and Communication

• Maintain strong relationships with community representatives, implementing partners, and beneficiaries.
• Support the development of communications materials including success and impact stories.
• Drive community engagement and participation in project implementation to drive community ownership
• Develop unique brand identity and assets in collaboration with LOOP DFS Marketing and the Trustees.
• Ensure strong project visibility and adequate PR exposure within the LOOP community, NCBA family and the general public.
• Act as the liaisons officer for events, workshops, and partner forums as required.

Secretariat Management

• Develop annual work plans and performance reports for the Secretariat.

Manage budgets and logistics for Trustees activities.

Job Specifications

Academic:

• Bachelor’s degree in Project Management, Development Studies, Business, Social Sciences, or related field.
• Certification in project management (e.g., PMP, PRINCE2, SAFe) is an added advantage. 

Experience:

• Over 5 years’ experience in end-to-end project implementation or development program management.
• Demonstrated experience working in at least one of the thematic areas.
• Experience cultivating strategic partnerships and co-funding relationships.
• Team management experience 

Skills & Competencies

• Strong analytical, planning, and organizational skills.
• Excellent communication and stakeholder management abilities.
• Strong report-writing and presentation skills, including the ability to synthesize complex information clearly.
• Budgeting and financial monitoring capability.
• Ability to work independently, manage multiple projects, and meet deadlines.

High integrity, accountability, and commitment to social impact.