Security Controller at Nairobi Hospital

REF: TNH/HRD/SC/07/2020 (PERMANENT/CONTRACT TERMS)

Reporting to the Chief Security Officer, the successful candidate will be responsible for ensuring overall security of The Nairobi Hospital, and Outpatient centres, clients, and staff.

Main Duties & Responsibilities

• Proactively monitor all surveillance cameras and CCTV remote viewer programs. Monitor and respond to all security/life safety system alarms/ Access Control, and parking management.
• Ensuring the Chief Security Officer is fully briefed on any pertinent matters.
• Formulating operating procedures for security and safety activities in liaison with the Chief Security Officer.
• Prepares reports documenting all significant events and investigations, crimes committed, lost or found property, security lapses and safety hazards.
• Liaising with the government law enforces on security matters affecting the Hospital
• Conducting security surveys with the aim of improving on the Hospital’s integrated security solutions.
• Conducting routine security patrols, monitoring and evaluating performance levels for outsourced services.
• Protecting people, property, information, and TNH reputation.
• Proactively respond to security emergencies within the hospital
• Overseeing security services offered to clients, hospital deliveries, key management and escort cashiers as required from time to time.
• Overseeing the performance of the contracted third party security services operations.
• Planning and coordinate security operations for specific events of the Hospital.
• Representing and defending TNH interest in all forums including civil or criminal litigation matters.
• Control and monitor the two-way communication systems.
• Handle complaints and unusual/critical event information to the appropriate personnel immediately.
• Accurately maintain control of all equipment and keys in the Control Room. Accurately logs all equipment and complete ‘task work orders’ for all reported maintenance needs.
• Detect, analyze and alert relevant personnel regarding any adverse conditions to the corporation and its employees.
• Any other duty as may be assigned by the Chief Security Officer from time to time.

 Qualifications, Skills & Experience

• University Diploma/Degree in Criminology, Security Management, Information Science or any other relevant field.
• At least two years working experience in a similar position with reputable security firms or public institution.
• Knowledge on handling internal investigations.
• Technical know-how in electronic security management systems and use of CCTV operations, VHF Radios and security phonetic alphabets
• Experience in security patrols, fire management and emergency responses
• Good written and verbal skills in both English and Kiswahili
• Good interpersonal relations, leadership, planning and organizational skills
• Proficient computer skills including Microsoft Office.
• Ability to work in a team environment.
• Ability to identify critical issues quickly and accurately.
• Ability to remain calm and professional under stress.