Security Guard at Ankole Grill

Main Purpose & Scope The Job

The Security Guard is responsible for the general security of the whole restaurant and its compound as well as any project property on the compound in accordance with Ankole Grill policies, procedures, and standards established to ensure maximum customer satisfaction.

Responsibilities:

• Ensure that the building/premise assigned to him is safe and secured from any sort of contingencies and acts of violence
• Keenly observe each and every person entering the premise and to keep an eye on intruders
• Ensure safety of the premise as well of the people
• Prevent the entry of unauthorized people and prohibited articles into restricted areas.
• To conduct routine checks inside the building each day
• To report all the suspicious acts happening in the premises to the relevant authority.
• Check each and every office and make sure that all the possible entrances and exits are closed, and all the lights/electric equipment is switched off.
• Answer the emergency alarms with immediate effect, and to inform the respective department (such as fire department in case of fire) right away
• Make detailed notes of damages to the premise or assets or of unusual occurrences.
• Enforce and adhere to all the rules and regulations, and to warn the violators regarding possible consequences.
• Constantly inspect and monitor all the security devices and equipment and to ensure that they are not tampered with.

*In addition to the above, the Security Guard may be given such other duties, as the Management may deem necessary..

Qualifications

• 3 years’ experience in the hospitality industry in a similar role preferably in a 4 star or 5 Star establishment.
• High school graduate or equivalent experience.
• Paramilitary training certification is a plus.
• Exceptional communication skills and great customer service skills
• Able to handle irate and tough customers
• Able to work under minimum supervision.
• Excellent attention to detail
• Excellent personal hygiene and grooming habits.
• Customer service oriented with a lively, energetic, and outgoing personality.
• Well-organized and detail oriented.
• Be open to working flexible shifts and on weekends and holidays.