Security & Investigations at Mwananchi Credit Ltd

Job Purpose

As a Security and Investigations Officer, you will be responsible for overseeing the security of the organization, ensuring compliance with security policies, and investigating any incidents of fraud, theft, or misconduct. You will support operational risk management, enforce security protocols, and help promote a culture of integrity and accountability.

Essential Duties & Responsibilities Include But Not Limited To The Following

• Lead investigations into theft, fraud, misconduct, or policy violations. Use interviews, document reviews, and surveillance to gather facts while maintaining confidentiality.
• Write clear investigation reports detailing findings, evidence, and impact. Recommend corrective or disciplinary actions based on results.
• Work with HR, legal, operations, and external agencies like law enforcement when needed. Ensure smooth collaboration during investigations or security improvements.
• Collaborate with law enforcement or external security professionals when necessary. Ensure investigations or incident responses are handled legally and effectively.
• Performing any other duties as may be assigned by management from time to time.

Qualification, Knowledge And Experience:

• Diploma or Degree in Criminology, Security Management, Law Enforcement, or a related field.
• Minimum 3–5 years of experience in security, investigations, or law enforcement.
• Strong analytical and report-writing skills.
• Good knowledge of security systems and procedures.
• High level of integrity, confidentiality, and sound judgment.
• Ability to work under pressure and respond swiftly to incidents

Key Competencies

• High integrity and ability to handle confidential matters
• Strong investigative and analytical skills
• Attention to detail and risk awareness
• Calm decision-making under pressure
• Clear communication and report-writing skills