Senior Digital Account Manager at Eskimi

YOUR TEAM & YOUR MISSION

As Digital Account Managers, we are responsible for maintaining and growing Eskimi's client accounts. We support them by guiding them through the planning of their digital activities to achieve their goals successfully and ultimately drive company growth.

From delivering excellent daily client service and upselling to developing tailored and innovative strategies, our account managers guarantee that every step of the relationship with existing clients is smooth and set for success.

Eskimi is seeking a dynamic Account Manager in Kenya to support our clients in the region.

WHAT YOU’LL DO:

• Follow Account Management processes.
• Communicate with some of the biggest and most innovative brands in the world.
• Generate upsell revenue from existing client portfolios and ensure growth.
• Ensure retention of your and the team-owned accounts.
• Maintain communication with internal stakeholders, including Ad Operations, Sales, Product & Creative teams, as well as Management teams.
• Plan and prepare business proposals & media plans for prospective and existing clients.
• Gather feedback from customers or prospects and share it with internal teams.

WHAT WILL HELP YOU DO IT:

• At least 2 years of experience in programmatic or digital channel (Google/Facebook/YouTube ads) planning.
• Tech-savviness and a good understanding of digital marketing concepts and best practices.
• Fluency in English.
• Ability and willingness to work in a fast-paced environment, independently, set and reach ambitious goals.
• Sharing Eskimi values - growth, initiative & drive, and a high sense of ownership.
• Creative mindset