Senior Manager, Infrastructure and Cyber Security at BRAC

The key responsibilities include but not limited to the following-

• Works with BI strategic service partners and Country IT managers to design systems architecture, build and deploy at Country offices
• Monitors and ensures high quality IT Service Partner service delivery
• Provides expert infrastructure, cloud services (AWS) and cybersecurity support to global IT project implementations.
• Significantly contributes to achieving the global IT strategic objectives and ensures effective solutions are created and implemented to meet business requirements.
• Ensures an effective and validated Disaster Recovery infrastructure exists for each country office.
• Develops a cybersecurity and infrastructure system monitoring strategy, using an effective tool portfolio.
• Creates a communication plan to ensure all employees are well-informed of architecture standards, implementation guidelines and process expectations.
• Acts as the lead systems architect for all system design and implementation activities.
• Prepares and executes timely and effective Technical Refresh and System Upgrade initiatives.
• Protects all cloud data via effective security, storage, backup/recovery and disaster recovery techniques.
• Adheres to audit and compliance expectations and continually seeks to improve system controls and cybersecurity.
• Ensures that all implementation initiatives follow established change management policies/ITIL compliant processes

Safeguarding Responsibilities:

• Ensure the safety of team members from any harm, abuse, neglect, harassment and exploitation to achieve the programme’s goals on safeguarding implementation. Act as a key source of support, guidance and expertise on safeguarding for establishing a safe working environment.
• Practice, promote and endorse the issues of safeguarding policy among team members and ensure the implementation of safeguarding standards in every course of action.
• Follow the safeguarding reporting procedure in case any reportable incident takes place, encourage others to do so.

Other Responsibilities:

• Develop and maintain own knowledge, expertise, and professionalism.
• Keep abreast of current developments in microfinance and IT industry.
• Remain current with organization’s technological requirements and new developments in the industry.
• Meet personal training and development needs through relevant professional and commercial training and networking.

Educational Requirements:

• At least Bachelors’ Degree in Computer Science or Information technology.
• Professional certification in ITIL Foundation and Cisco Certified Network Professional
• Microsoft or Unix/Linux Certification

Skills and Competencies Requirements:

• Ability to work effectively and maintain partnerships with service vendors.
• Requires an understanding of, and a commitment to advancing the mission and core values of BRAC International and, the ability to incorporate them into the job setting and articulate them to staff.
• Must be proficient in written and spoken English.
• Change Management
• Project Management
• Persuading and influencing
• Implementation and management of infrastructure platforms or components like Unix, Windows, Storage Technologies, Databases, Middleware, Capacity Management, etc.
• Proficient in Networking and Communications
• Allocate and manage the resources, support and infrastructure required for any IT projects, products and services
• Able to interpret global market trends, enabling a competitive edge to drive innovation

Experience Requirements:

• 10+ years of experience in managing technical and infrastructure services
• Must have proven leadership skills and strategic planning capability
• Must be ITIL certified and certified in Cybersecurity
• Experience with securing applications, networks and databases is mandatory
• Must have experience with Disaster Recovery System Design and Recovery Planning
• Experience with Enterprise Systems Monitoring and Management Tools required