Senior Manager _ People and Change - Kenya at KPMG

Position Summary

• Senior Manager, P&C Consulting leads the delivery of strategic human capital solutions and advisory services to optimize workforce performance. This role serves as a trusted advisor to leadership, driving organizational design, change management, and operational efficiency to align HR strategies with business growth.

Key roles and responsibilities:

Managing Engagements

• Plan and manage client engagements while providing quality work on the engagement.
• Provide technical knowledge, direction and training to the engagement team to produce quality deliverables on time and on budget.
• Manage engagements or projects to consistently achieve specific revenue and profit objectives and deliver designated engagement realization.
• Ensure the quality of deliverables exceed client expectations.
• Contribute to successful client oral presentations and industry round tables.

Business Development

• Develop and maintain relationships with decision makers at key clients.
• Contribute to proposal development efforts.
• Manage engagement risk and project budget.
• Generate revenue as per the allocated target to meet the team budget.

Team Development

• Support the development of strong delivery teams, from recruitment, mentoring, on job development and retention.
• Be valued by colleagues and direct reports as a team player and as a coach.

Personal Development

• Involvement in community and office initiatives.
• Contribute to thought leadership via at least three activities e.g. articles and speaking at events.
• National / local training instructor.
• Ensure continuous learning through compliance to Continuing Professional Development (CPD) hours.

Risk Management

• Ensure 100% compliance to Quality and Risk Management Policies, Standards and Procedures.
• Participate in Quality Performance Reviews (QPR).

Practice Management

• Be responsible for WIP management.
• Ensure fees are billed in line with project milestone in engagement letters.
• Drive accurate projections.
• Leverage on client relationship and work with team members to ensure collections are done in line with agreed timelines.
• Ensure projects are accurately priced to minimize write offs.
• Ensure delivery teams are appropriately supervised, coached and supported to ensure no write off.

Academic/ Professional qualifications and Experience

• Master’s degree in Human Resources Management, or related relevant degree.
• Must have Professional certifications/Membership – IHRM, SPHRi, PROSCI, Digital HR etc.
• Minimum of 12 years of experience in management consulting.
• Domain Expertise: Proven track record of various HR solutions with Subject Matter expertise in minimum 3 key solutions e.g.; Change Management, Target Operating Model (TOM) design, Strategic Workforce Planning, Leadership Development, Organisation Design, Digital HR etc
• Hands-on experience of financial budgeting, planning and managing
• Demonstrated track record of quality work, project management and productive team interactions.

Technical competencies & Personal attributes:

Demonstrate and articulate KPMG values as well as proven capability in:

• Commercial & Leadership Skills: Proven ability to drive revenue growth, lead complex proposal development, manage profitable client engagements, advise C-suite executives, oversee strategic client portfolios, and leverage strong commercial acumen and networking capabilities to deliver business growth.
• Market Intelligence: Demonstrate commercial awareness with sound knowledge of matters affecting the market.
• Proven experience in developing and executing business growth strategies that drive revenue, market expansion, and sustainable organizational success.
• Financial Management Skills: Proven experience in financial budgeting, forecasting, planning, and management,
• Enthusiastic approach to work, coupled with strong management and supervisory capabilities.
• Compliant with the KPMG Code of Conduct, independence requirements, firm policies, and professional practice standards.
• Demonstrates strong communication, report writing, presentation, and stakeholder management skills, with the ability to build credible relationships and collaborate effectively across teams and client environments.
• Demonstrates resilience and tenacity, maintaining commitment and effectiveness in demanding situations.
• Pragmatic Problem-Solving Skills: ability to handle and resolve unstructured problems and provide effective solutions.
• Engagement Management Skills: Demonstrated ability to successfully manage multiple consulting engagements simultaneously, delivering high-quality outcomes while balancing client expectations and timelines.
• Operates effectively in multicultural environments and promotes diversity and inclusion.

We offer:

• An exciting opportunity to work with a Big 4 firm on cutting edge clients across Africa.
• Continuous learning and development.
• Exposure to multi-disciplinary client service teams.
• Unrivalled space to grow and be innovative.
• Opportunity for international travel.