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As Senior Manager, People Systems & Analytics, you will be the strategic architect and technical authority behind M-KOPA’s People technology ecosystem. This role goes beyond system administration—you're the go-to specialist for designing, optimizing, and scaling digital solutions that empower our People & Workplace Experience (PWX) team and elevate the employee experience.
You’ll lead the transformation of our HRIS/people systems landscape, ensuring data integrity, seamless integrations, and actionable insights that drive smarter decisions across the business.
What You'll Do
HRIS & Systems Ownership
Serve as the subject matter expert on People Systems, including HiBob (core HRIS), Culture Amp, Freshservice, Progression, Notion, Docusign and other performance and engagement platforms.
Lead the design, configuration, and continuous improvement of HR systems to meet evolving business, compliance, and user experience needs.
Translate business requirements into technical specifications, workflows, and system enhancements that balance scalability, compliance, and user adoption.
Manage vendor relationships for People Tech platforms, including contracts, renewals, SLAs, and roadmap alignment.
Partner closely with Senior People Partners (SPPs), the Legal team, IT Operations, Finance, Business Leaders, and the People Leadership Team (PLT) to ensure system configurations, data governance, and process automation are aligned with organizational goals, regulatory requirements, and workforce strategies.
Act as a bridge between technical solutions and people priorities, ensuring cross-functional stakeholders are engaged, trained, and confident in using People Systems effectively.
What You'll Need
8+ years of hands-on experience with HRIS platforms (e.g., Workday, SAP SuccessFactors, BambooHR, Greenhouse, Hibob, Culture Amp, Jira, Freshservice, AI Chatbots, Notion, Guru, Docusign etc).
Strong understanding of HR data architecture, reporting tools, and system integrations.
Proven track record in system implementations, process automation, and change management.
AI automation and implementation experience with a strong technical track will be a distinct advantage
Experience in a high-growth, tech-driven environment is a strong advantage.
Data-driven mindset with a focus on actionable insights and continuous improvement.
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