Senior Manager-Sales Packtech Exports at CDL Human Resource

Role Purpose:

• To lead and oversee end-to-end Packtech (packing, documentation, and export logistics) operations, ensuring seamless shipment execution, compliance with global standards, cost optimization, and alignment with business objectives.

Key Responsibilities:

International Business Development

• Identify and develop new export markets across regions (Middle East, Europe, Africa, US, etc.)
• Appoint and manage distributors, agents, and channel partners.
• Generate leads and convert them into long-term customers.
• Participate in international trade fairs and exhibitions

Key Account Management

• Manage relationships with existing global customers.
• Negotiate pricing, contracts, and supply terms.
• Ensure high customer satisfaction and repeat business.
• Handle escalations and commercial discussions

Pricing & Commercial Strategy

• Develop export pricing considering.
• Raw material fluctuations.
• Freight & logistics costs.
• Market competitions.
• Maintain target margins (CM1/CM2).
• Work closely with internal teams during volatile market conditions.

Export & Import Operations & Documentation

• Oversee complete export process:
• Proforma Invoice, Commercial Invoice, Packing List
• LC documentation, BL, Certificate of Origin, etc.
• Ensure compliance with international trade regulations
• Coordinate with logistics, CHA, and freight forwarders

 Supply Chain Coordination

• Align with production and planning teams for order execution
• Monitor dispatch timelines and ensure on-time delivery
• Handle challenges like RM shortages and price volatility

Market Intelligence

• Track global trends in packaging (nets, films, woven products, etc.)
• Monitor competitor pricing and positioning
• Provide inputs for new product development

 Internal Collaboration

• Work closely with:
• Procurement (RM sourcing challenges)
• Finance (payments, LC, forex)
• Quality (product specs & certifications)

Qualifications

• Bachelor’s degree (MBA in International Business preferred)
• 12+ years of experience in exports (Packaging / Plastics / FMCG / Industrial products)
• Experience in handling export & import