Senior Manager, Solution Analyst and Innovation Lead at NCBA Group

Job Purpose Statement

Solutions Analyst and innovation lead, reporting to the Head Retail Digital Solutions, the position holder will be responsible for leading product discovery session, translating business requirements of Retail customers into technical solutions and describing them through the set of architectures, design artefacts and implementation approach using the most appropriate technology to achieve the intended business outcomes. The candidate is expected to be a strategic leader, able to interpret business strategy and determine innovative solutions supporting strategy implementation. The candidate is expected to work with internal and external clients, fintechs and technology teams to create innovative solutions for our clients. The candidate would provide expert advice to clients’ business leaders, technology teams and partners who want to use Retail solutions or create a new solution. The role will require leading complex solution discussions and will span across multiple teams of varying backgrounds, geographic locations, and seniority. The candidate should be able to communicate complex technical information to both technical and non-technical audiences with intent to achieve the intended Business outcomes. This role acts as a bridge between business & Technology and is responsible for mapping business requirements into technology solutions. The successful candidate will be the technology–go-to-person in business. NCBA go getters are thought leaders with a proven track-record of success in fast-paced retail product development environments, able to deal with uncertainties and ambiguities along with demanding timelines.

Ideal Job Specifications

Academic: 

• Bachelor’s Degree in either Computer Science/Telecommunication Engineering or Electrical & Electronics Engineering or in a relevant field
• A Master’s degree and professional qualifications will be added advantage

Professional: 

• Certifications in Project Management/Human-centered design thinking
• Technology and experience DevOps is desirable
• Enterprise architecture certification.

Desired work experience: 

• At least 6+ years’ work experience in design/implementation/deployment of business solutions in a Service Provider environments for personal and corporate clients 
• Experience in IT solution architecture, development of APIs on Enterprise service bus (ESB). 
• Experience on systems Core Banking Systems and integrations to Mobile money transfer, USSD / SMS, Omni Channel, Internet Banking, ERP, CRM and other systems in a financial services ecosystem a MUST. 
• Proven track record for delivery of large scale, complex projects delivering IT/Telco/financial customer solutions; demonstrable leadership skills and organizational experience
• Work experience in start-up/Fintech/telco/tech firm or financial services is desired
• Experience in open source UI software tools – Figma, terraform or equivalent is desired

Closing on: May 5, 2023