Senior Manager Systems Infrastructure at KCB Bank Kenya

The Position: 

Technology Infrastructure department oversees planning, deployment and operation of state-of-the-art infrastructure services that include server, storage, network, databases, and cloud that support mission critical services for the Bank.

The role holder will act as the leader a team of engineers responsible for planning, implementation, and operations of KCBs systems infrastructure. The environment is composed of diverse and mission critical systems running in virtualized and non-virtualized infrastructure, SAN storage and backup & recovery infrastructure.

Key Responsibilities:

• Lead a team of Systems Engineers maintaining KCB systems infrastructure that includes Storage, Storage Area Network, Servers, Virtualization and Backup.
• Provide leadership in designing, building, and scaling production services and servers across multiple data centers for complex and data-intensive services.
• Responsible for ensuring dimensioning of systems is done periodically based on demand and projected growth.
• Responsible for proactive infrastructure provision to meet required business needs without impact on time to market.
• Implement technically strategic solutions for Server and Storage solutions to meet the Bank’s business needs for today and in the future.
• Responsible for systems infrastructure capacity management and working all relevant stakeholders to ensure the capacity management processes are always implemented and adhered to.
• Conduct contingency planning for potential IT hardware unavailability to ensure business continuity.
• Develop and maintain systems infrastructure documentation and action plans including policies and procedures, disaster recovery plans, user guides and best practices that relate to systems platforms in the bank.
• Implement best practice security measures to ensure the integrity and continuity of systems and continuously monitors security compliance.
• Establish and manage SLAs with all stakeholders to ensure High availability of Mission Critical Servers thus ensuring resilience and continuity planning.
• Establish effective relationship with suppliers and partners to influence their plans and maximize value delivery from the relationship for all systems infrastructure services.

The Person:

For the above position, the successful applicant should have the following:

• 10 years’ progressive experience in Information Technology with at least 5 years’ experience in infrastructure planning and/or support in an environment with extensive infrastructure deployment with Windows and Linux environment.
• Certification in either VMware (VCP), RedHat (RHCSA/RHCE) or Storage.
• Experience with Automation and Configuration Management with preference for Ansible.
• Cloud certifications with Azure (Administrator/ Solutions Architect) and AWS (SysOps/Solution Architect) will be an added advantage.
• Experience with Container/PaaS orchestration/management platforms such as Kubernetes, OpenShift will be an added advantage.