Senior Operations Officer, Back Office – EDC Asset Management Kenya Limited at Ecobank Kenya

JOB PURPOSE

• To assist the Asset Management Department in the management of the operations function to ensure operational efficiency and avoidance of loss and growth of the business in a profitable and cost-effective manner. 
• To be responsible for the entire Asset Management back office Operational processes.   

JOB CONTEXT 

• The role implies to be customer minded with abilities to address/escalate issues to the Head of Operations, Nigeria. 
• The candidate is expected to constantly be on top of operational issues in the Asset Management space and provide the needed information, reporting. 

KEY RESPONSIBILITIES 

• Custodian of the overall operational process.
• Supervises the processing of various client requests- subscriptions, redemptions, transfer request, etc. for retail funds and purchases, sales and cash movements for institutional funds.
• Retail and institutional fund reconciliations with custodial cash positions.
• Resolving dealing-related enquiries by email and by telephone, supplying information relating to funds’ portfolios, prices, dealing procedures, markets.
• Liaising with parties to the fund such as custodians, registrars, auditors.
• Settlement of transactions into clients’ portfolios as per transaction contract notes.
• Supervises the Maintenance of subscribers’ register and investors files. 
• Processing corporate actions and cash receipts such as dividend/interest payments.
• Semi-annual fund level reporting.
• Client statement preparation and reporting for both retail and institutional segments.
• Asset management system liaison to ensure alignment with the operational process for both web and core versions.
• Ensuring compliance with anti-money laundering procedures.
• Rendering of returns to regulators and relevant statutory bodies.
• Carry out other duties that may be assigned from time to time.

KNOWLEDGE, SKILLS & EXPERIENCE

Experience & Qualifications  

• At least 3-5 years proven experience in Asset Management space
• Ability to implement procedures to ensure effectiveness and operational efficiency. 
• Customer focused & result oriented. 
• Good organizational and time management skills are highly desirable.
• Inclusive, flexible, savvy and sensitive to client culture/Customer excellence.
• First degrees in a quantitative field.
• Professional qualification such as ACA, ACCA is desirable.

Skills, Capabilities & Direct attributes

• Great team spirit and strong communication skills are required, in order to develop and maintain effective working relationships both externally and internally. 
• Result driven, excellent team player
• Empathizes and pays attention to details
• Proficiency in the use of Investment Management software applications
• Self-starter who can work on their own with minimal direct supervision
• Adopts a conscientious organized and logical approach to task completion
• Motivated by challenges and positive attitude towards work.